Hey There! I'm Rafael Carvalho a Marketing graduate from FIB - SP/Brazil, with a diverse professional background.I've held roles as a Telemarketer, Analyst Quality, Trainer, Supervisor and Customer Success.I’m a bilingual specialist in customer service and communication, drawing from my Brazilian and Italian heritage. With experience in editing photos and videos, and having traveled to different countries I've gained a unique understanding of diverse cultures and behaviors.Throughout my career, I've been deeply involved in Training, Development, Communications and Strategies within the companies I've worked for.