R. Orlando Rodriguez Email and Phone Number
R. Orlando Rodriguez work email
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R. Orlando Rodriguez personal email
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As an accomplished Director of Internal Operations and Human Resources, I bring over a decade of experience leading organizations through rapid growth while optimizing HR functions and operational efficiency. My expertise lies in crafting and executing scalable HR strategies that enhance team performance, reduce costs, and foster a positive, dynamic culture.A key focus of my career has been leveraging technology to streamline HR processes, improve employee engagement, and boost organizational performance. By integrating tools like ADP WorkforceNow, JazzHR, and Workstory, I’ve led transformative initiatives that enhanced recruiting, performance evaluations, and operations. I thrive on identifying opportunities to implement cost-effective, advanced solutions while driving strategic change.Key Achievements:● Led the successful implementation of ADP WorkforceNow, improving HR operations, payroll, and benefits administration for 120+ employees.● Developed a global talent acquisition strategy using Deel, expanding our remote workforce across three continents and reducing recruitment costs by 30%.● Designed and executed a recruitment strategy that scaled the company from 18 to over 150 employees within six years, with direct involvement in hiring 90% of the team.● Implemented hybrid work policies, resulting in increased employee productivity and satisfaction.● Introduced JazzHR and Hireflix, reducing time-to-hire by 40% and improving the candidate experience through more efficient screening processes.● Deployed Workstory, a 360-degree performance feedback system, enhancing performance evaluations and promoting transparency and accountability at all levels.● Enhanced cybersecurity by deploying Bitdefender across all company devices, significantly reducing security incidents and safeguarding sensitive data.● Negotiated company-wide cost-saving measures, including a 20% reduction in Adobe product licensing costs and optimized Microsoft Office 365 usage.In addition to my HR expertise, I have hands-on experience with AI tools such as OpenAI (ChatGPT), Midjourney, Synthesia, and Microsoft Copilot, which I’ve integrated to streamline operations and support data-driven decisions.My passion for continuous learning and innovation drives me to seek new ways to support the incredible teams I work with and contribute to the company's long-term success. I am particularly excited about how HR and technology can be leveraged to foster growth, engagement, and operational excellence in today’s fast-paced, evolving work environment.
Digital Resource
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Director Of Internal Operations And Human ResourcesDigital Resource May 2022 - PresentWest Palm Beach, Florida, UsAs Director of Internal Operations and Human Resources, I collaborate closely with other Directors to achieve company goals and drive initiatives, while identifying organizational blind spots and offering actionable recommendations. I maintain a pulse on digital marketing trends and actively participate in company events, ensuring a positive image of the organization.Responsibilities:● Review and analyze departmental data, presenting insights to the CEO to help with objective decision making.● Spearheaded implementation of new tools, including AI-powered tools, such as ChatGPT, ADP Workforcenow, JazzHR, Hireflix, Deel, Basecamp 4, Slack, Airtable, Milanote, Typeform, Trainual and Zoom, among others, to streamline company processes, resulting in increased efficiency company-wide.Implement and manage new tools, technologies, and resources company-wide.● Developed and maintained an AI-driven training database via Trainual, improving onboarding efficiency by 50% and reducing new hire ramp-up time across all teams.● Facilitated alignment of Directors and Management with company objectives through regular meetings, audits and process documentation.● Provided managerial coaching and deployed advanced technologies (e.g., Trainual, ADP Workforce, JazzHR, Hireflix, Typeform, etc.) to improve team productivity and reduce operational bottlenecks.● Actively represented the company's perspective in cross-functional leadership meetings, influencing key decisions that supported an increase in team performance and efficiency. -
Human Resources ManagerDigital Resource Aug 2018 - Dec 2023West Palm Beach, Florida, Us● Defined and continuously updated over 50+ job roles using WorkforceNow, JazzHR and Hireflix, improving recruitment clarity and reducing time-to-hire by 30%.● Managed departmental goal-setting processes, leveraging Airtable, Milanote and Basecamp for tracking progress, leading to an increase in team productivity.● Developed and implemented comprehensive onboarding and training programs via Trainual, Slack and Zoom, reducing new hire ramp-up time by 20% and boosting retention rates.● Recruited and evaluated talent through WorkforceNow, JazzHR, Hireflix, and numerous hiring platforms, improving hiring process efficiency and reducing time-to-hire by 30%.● Developed, implemented and managed the performance review policy using Typeform, Workstory and Basecamp, increasing transparency and improving employee performance feedback loops.● Managed employee relations by developing effective communication channels via Basecamp, Slack and Zoom, contributing to an improvement in overall workplace morale.● Regularly updated the Employee Handbook, incorporating evolving company policies and legal requirements, ensuring compliance and operational consistency across 120+ employees● Defined and executed strategic recruitment plans using WorkforceNow, JazzHR and Hireflix, reducing average time-to-hire and ensuring a higher quality of candidates. ● Successfully implemented and managed ADP WorkforceNow, streamlining payroll and HR processes, leading to a 30% improvement in HR operational efficiency. -
Manager Of Internal Operations And Human ResourcesDigital Resource Feb 2022 - May 2022West Palm Beach, Florida, Us● Established the Human Resources department, managed day-to-day departmental operations and HR functions using Basecamp, ADP WorkforceNow and other tools, ensuring alignment with company objectives.● Led recruiting, onboarding, and training initiatives via Basecamp, ADP WorkforceNow, JazzHR, Hireflix, and Trainual, reducing time-to-hire and improving quality of hires.● Facilitated seamless cross-departmental communication using Slack, Zoom and Basecamp 4, fostering collaboration and reducing project turnaround times by 10%. -
Account Management/Human ResourcesDigital Resource Jan 2018 - Dec 2019West Palm Beach, Florida, Us -
Account ManagerDigital Resource Nov 2016 - Jan 2018West Palm Beach, Florida, UsManage client accounts while creating strategies to achieve their digital marketing goals. This includes, but is not limited to: • On and offsite SEO implementation• Facebook marketing• Google Adwords• Website development • Social media campaign creation and management -
Social Media StrategistNexgen Agency Aug 2015 - Nov 2016Deerfield Beach, Florida, Us• Content Creation• Assist with content strategy and emerging social media initiatives• Community Engagement• Identify relevant visual trends across social media• Monitor the social media activity of competitors and their audiences• Analyze and optimize visual media for distribution• Assist with social media marketing reports• Collaborate with creative team to concept, draft and publish high-quality, original content that is relevant to individual SM channels and audiences -
Guest Services Teammate Iad / Gst LeadVirgin America Apr 2012 - Aug 2015Burlingame, Ca, Us• Proactively create an initial rapport with Guests and anticipate their needs• Perform the full range of Guest service functions including:o Ticketingo Guest check-in and assistanceo Gate management / boarding announcementso Baggage Services - lost luggage claim processing and tracking through World Tracero Operations functionso Other Guest related tasks.• Learn and operate a computerized reservations system.• Responsible for driving the Jet-Bridge for Guest loading and unloading.• Brief flight crews • Distribute flight plans, flight release, fuel slips, and load messages• Complete daily reports• Other duties as assigned by manager. After 3 months working I got an opportunity to be a GST Lead, which includes additional responsabilities:o Being Relief/Acting Supervisor when neededo Make decisions regarding any issues that may arise (irregular operations) when leading the shift.o Lead team mates at ticket counter and gates o Cross-utilization between areas to provide supporto Assist station leadership as needed -
Recruitment Assistant - ContractorsBarrick Gold Corporation Jun 2010 - Jul 2011Toronto, Ontario, Ca• Created, verified and updated employee headcount reports for over 28 contractors and their subcontractors.• Managed contractor employee records for company.• In charge of random audits of contractor employee records to ensure compliance with local regulations.• Supervised and managed full audit of over 1,500 employee records.• Provided support and acted as a liaison between the contractors and the Ministry of Labor.• Set up an onsite recruitment office.• Helped with recruiting, evaluation and onboarding of contractor hires. • Documented employee grievances and resolutions. -
Ir RepresentativeBarrick Gold Corporation Jun 2010 - Jul 2011Toronto, Ontario, Ca- Provide support in maintaining a harmonious work environment for employees.- Document any employee grievances and the actions taken to resolve the situation.- Review contractor employee terminations and verify steps taken and make sure that all documentation was properly filed with the MInistry of Labor.-Audit contractor employee files to assure that all employee documentation was complete, including but not limited to: contracts, medical exams, police certificates among others. -
Senior TrainerContact Center Institute Dec 2007 - Jan 2010• 1,800+ spanish candidates trained.• 1,000+ bilingual (english-spanish) candidates trained.• Developed curriculum and other training materials.• Provided offsite and onsite training for clients.• Provided feedback sessions for training team including one-on-one and group sessions to develop and mentor junior staff members.
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Bilingual RecruiterContact Center Institute Sep 2007 - Nov 2007Call potential candidates to give a pre-assessment by telephone. If passed, setting a date for implementing language tests and face to face interviews to ensure they have the necessary skills to take the training, whether in Spanish or English.
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Bilingual Evaluation AnalystOpitel Feb 2007 - Jul 2007• Conducted over 3,600 evaluations.• Created and administered exams to test the skills and abilities of candidates.• Provided feedback to development team to improve the electronic evaluation program.
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Co-Owner / WebmasterDecompra.Net Jun 2005 - Sep 2006• Decompra.net was an online store dedicated to the Dominican public. It began offering its services to the Dominican public in the last quarter of 2006, but was taken offline due to lack of technological support to process credit cards online within the country at the time.Day to day responsibilities included:• In charge of back-office management of the e-commerce software.• Translation of the entire site. • Product/inventory management.• Light coding related to the design of the site as well as problem solving functionality glitches.
R. Orlando Rodriguez Skills
R. Orlando Rodriguez Education Details
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Instituto Tecnológico De Santo DomingoQuality And Productivity Management -
Instituto Tecnológico De Santo DomingoProductivity Management
Frequently Asked Questions about R. Orlando Rodriguez
What company does R. Orlando Rodriguez work for?
R. Orlando Rodriguez works for Digital Resource
What is R. Orlando Rodriguez's role at the current company?
R. Orlando Rodriguez's current role is Director of Internal Operations & HR | Strategic Leadership in HR Technology, Change Management, and Talent Development.
What is R. Orlando Rodriguez's email address?
R. Orlando Rodriguez's email address is ra****@****ail.com
What schools did R. Orlando Rodriguez attend?
R. Orlando Rodriguez attended Instituto Tecnológico De Santo Domingo, Instituto Tecnológico De Santo Domingo.
What are some of R. Orlando Rodriguez's interests?
R. Orlando Rodriguez has interest in Start Ups, Leadership, Entrepreneurship, Economic Empowerment, Politics, Gaming, Education, New Technologies, Mixed Martial Arts, Science And Technology.
What skills is R. Orlando Rodriguez known for?
R. Orlando Rodriguez has skills like Training, Coaching, Customer Service, Leadership, Team Leadership, Process Improvement, Change Management, Recruiting, Performance Management, Microsoft Office, Microsoft Excel, Team Management.
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