.Rafael P. Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo, São Paulo

Bridging the gap for the future, enabling connectivity for IIoT by providing satellite services for Agriculture 4.0 and Mining 4.0. With Satcom Direct having your back, your data is always within reach, even that from te most remote location farms or mines, empowering you to make the most effective and timely decisions for your businesses.

Campinas, São Paulo, Brazil

Campinas E Região, Brasil

Proudly part of the team that initiated and established the company's operation in Brazil. Starting from scratch, we've built a solid customer base and developed important key accounts. Through hard work and our awesome team's efforts we've achieved great business results.Technical and sales support role for Brazil and Latin America with customer focused approach, always aiming on ensuring an exceptional customer experience.-Providing pre- and after-sales technical support to customers by phone, website chat and email (onsite for key accounts); -Identifying customers'​ needs and assisting them on them selection from a wide range of sensors instrumentation and IIoT solutions to meet particular application requirements and provide the 'best'​ or 'total' solution;-Performing commercial activities such as issuing quotes, negotiating pricesand lead times, following up on quotes, entering orders, monitoring andupdating CRM system (Salesforce);-Local technical subject-matter expert: maintaining and updating knowledgeon product line and new products and providing training to colleaguesand new hires;-Providing technical and VOC consultancy for new product development and marketing action plans;-Supporting the translation/revision of promotional material, manuals, specsheets and technical articles.

Campinas Area, Brazil

Belo Horizonte E Região, Brasil

-Working under an exclusivity contract with VALE (Brazilian mining company) for the management and maintenance of its Engineering Standardization System (SPE – Sistema de Padronização de Engenharia)-Elaboration and maintenance of procedures;-User support;-Planning and control of internal activities;-Writing and content check of technical documents and procedures (English and Portuguese);-Document formatting (standardization);-Issuing Periodic Activity Monitoring Reports;-Providing training.

São Paulo E Região, Brasil

-Specifying automation equipment based on the analysis of customer’s process, product and installation site conditions;-On-site equipment calibration and start-up;-Running field and laboratory tests;-Training field operational personnel;-Translating product manuals and catalogs;-Interface with foreign suppliers.

Sales Force Management

Bachelor Of Science - Bs, Agricultural Engineering

High School Mechanical Technician Course, Emphasys In Automation And Control (Mechatronics)