· Performance evaluation: responsible for the strategy and conduction of the entire process of performance evaluations, feedbacks/1:1 and Individual Development Plans. Results analysis through Nine Box and other indicators, conducting the calibration committees and developing future strategies, in addition to supporting the leadership for the applicability of the results; · CoE: co-owner of the Center of Excellence that develops customized services and products to empower leadership in people management. Responsible for dashboards development with local data and API, tools and automations focusing on process efficiency. · Highlight: winning project as Innovative HR in the Leadership category of ThinkWorkLab's 2024 Think Work Innovations awards; · People analytics: dashboards development (Excel and PowerBI). Analysis of employee life cycle data to identify trends and other insights for the business; · Engagement: leader of the gamification program for employee engagement in company actions, responsible for nurturing content and managing the budget for rewards distribution; · Operational efficiency: continuous processes improvement focusing on automation and efficiency of HR operations; · Events: conducting internal marketing events.

· On-boarding: process optimization ensuring a positive onboarding experience and continuous monitoring of feedback; · Talent Acquisition: create recruitment strategies and strengthen the employer brand; · Human and Organizational Development: responsible for the professional learning program, OKR management, support for performance evaluations and IDPs. · People analytics: dashboards development (Excel and PowerBI). Analysis of employee life cycle data to identify trends and other insights for the business; · Engagement: leader of the gamification program for employee engagement in company actions, responsible for nurturing content and managing the budget for rewards distribution; · Operational efficiency: continuous processes improvement focusing on automation and efficiency of HR operations;

· HR focal point for outsourcing projects, acting as an interface between customers and employees of large companies such as Accenture, CISCO and Huawei; · Responsible for payroll routines, benefits management, and labor demands; · Conducting admission and dismissal processes, from recruiting candidates to the finalization of contracts; · Implementation of process improvements, ensuring integration and fluidity between internal systems; · Management of audits and preparation of monthly operation reports (Databooks); · Travel organization, providing flight quotes, accommodation, car rental, among other services, ensuring the best options considering the cost-benefit for customers and professionals; · Application of training to employees on the company's tools, as well as the policies of each client.