Rafael Rassi Ii Email & Phone Number

San Angelo, Texas

San Angelo, Texas

Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.•Facilitate customer test drives.•Ensure timely follow up and maintain strong relationships with previous and prospective customers. •Track customers using store specific management system/s. •Keep abreast of new products, features and accessories. Attend product and training courses. •Build and maintain current sales pricing and manufacturer promotions.•Prepare vehicles for customer pickup.•Maintain appearance and cleanliness of store showroom and vehicle lot.•Ensure customers understand the vehicle's operating features and warranty.

- Sold and marketed life insurance products to fraternal members including Term Life, Whole Life, Long Term Care, Disability, and Annuities.- Prospected potential clients weekly, making 30+ contacts per week through informational presentations, mailings, phone calls, and regular meetings- Managed all pending applications throughout the underwriting and approval process

-Cross sold banking products to new and current customers.- Processed general banking transactions including; deposits, withdraws, cashing checks, loan payments, etc.- Underwent New Account Representative training.- Followed and adhered to bank and BSA procedures

- Oversaw three part-time branch tellers with a focus on evaluating their customer service skills, adherence to policies and procedures, and overall performance in the teller position. - Performed monthly cash audits of each teller. - Cross sold banking products to new and current customers- Shaped the advertisement approach of a new branch which opened in a college community