Rafael Rizzo Email & Phone Number

Argentina

Carlos Casares, Buenos Aires, Ar

As the Corporate Systems Manager for the Group, my initial objective was to unify the various IT areas within the organization. I focused on driving cultural change both internally and externally, while also professionalizing the IT department. Transitioning from a support function to a change agent within the organization was the greatest challenge.- Establishment of the Systems Department: I assembled the Systems department by unifying IT teams from different companies within the Group (SLA > 96%).- Strategic Planning: I developed a strategic plan based on business needs, defining the organizational structure for successful execution.- SAP S4 HANA Implementation: I led the implementation of SAP S4 HANA across the entire group, including Data & Analytics, core process planning and documentation, expense and invoice automation, RPA, and the use of MAUÁ as a tool (both web and mobile) for external client interaction.- Digital Transformation Program: agile methodologies and digitized the company's process chain.- Virtual Wallet SolutionFeel free to incorporate this into your CV, and let me know if you need further assistance! 😊

Victoria, Provincia De Buenos Aires, Ar

In charge of the areas of Infrastructure, Communications, IT Compliance, filed support, Business Intelligence, and Applications, reporting to the CIO.Among the main challenges are team consolidation, business engagement, leading the digital transformation within the company, and the implementation of S4 HANA with Central Finance. (First in the region and second in the world)

Victoria, Provincia De Buenos Aires, Ar

Responsible for BI and the maintenance of all the company's applications. The main goal was to take control of the area, understand the current situation, develop an improvement plan, and restructure it.

Leuven, Be

In charge of Global Architecture Area reporting to Area Director, responsible for managingsuppliers in different countries, budget management, strategic alignment with Global Directors of IBS (Information Business Services) and coordination of the 7 areas of the company.Deploying Office 365 (Cloud technology)O365 Implementation in the 7 Zones and GHQ, infrastructure upgrade in all end user workstations (45,000 users worldwide). Achieving cost reduction on server license and maintenance in addition to improved collaboration between the zones.Implementing Single Sign OnUpdating the 'Active Directory' of the 7 areas, in order to reduce security risks at global systems and improve the end user experience.

Leuven, Be

Project management, vendors and team management, ensuring compliance in time and deliverable as previously agreed with business leaders. As well as identifying new opportunities for improvement for both areas IT and Business.SIID Plus Indirect Sales - (Argentina)70% of sales are made through distributors, with the centralization of Business Intellgence of distributors we deliver to sales planning team 100% of the detailed information for decision making.SIID Execution Standards - (LATAM)Standard monitoring system implementation for execution standards measurement at the point of sales for both as direct sales as indirect sales (resellers).Global MDM - Vendors (Global - Argentina, Brazil, USA, Canada, UK)It enabled the Order to cash operations in LATAM and North America unify the process of additions, deletions and modifications of vendors, achieving improved controls of suppliers as well as improve response time of the Business Services CenterIntranet - (LATAM)Quality and communications time improvement in communications issued by the internal communications team.

Leuven, Be

Project management, vendors and teams management, ensuring compliance and timely deliverable agreed upon with business leaders. As well as identifying new opportunities for improvement for both the IT and business.BI - Cognos Implementation and Reports Automation (LATAM)Decrease in times of critical reports issued by 85%, reduced by 220 man hours the time required to issue those reports, using those hours to provide services to other areas / countries of the company and improves the cost of licensing a 43% vs. the GHQ negotiation.BI - Architecture (LATAM)Infrastructure replacement systems BI databases thus reducing by 43% the DW loading time, and make available servers to other projects where it could lower the cost of deployment by requiring no more than the purchase of hardware .

Leuven, Be

Among my responsibilities include the identification of problemsfor business, issues gathering, documentation, training and suppliers managementMain projects:- BI - Corporate Datawarehouse - (Latin America South Zone)- KFD - A system for calculating budget and MACO (Latin America South Zone)- SIID - Information Exchange System for Distributors (Zona Argentina)- Corporate Intranet (Latin America South Zone)- DMS - Document Management System (Latin America South Zone)- Portales (Latin America South Zone)

Buenos Aires, Buenos Aires, Ar

Business Intelligence (BI) is a subjet of the past year career in Information Systems Engineering.Among my responsibilities are:- Set up and delivery of Business Intelligence Classes- Set up and Evaluation of Practical- Set Up and Correction of partial and final exams

Leamington Spa, Warwickshire, Gb

Analysis, design and development of Datawarehouse ETL for both ROLAP and MOLAP solutions.The developments were implemented with the tool DataStageCustomers: Tecpetrol and Pan American Energy (PAE)

Florida Oeste, Buenos Aires, Ar

Issues gathering, customization, implementation and support of CRM on GoldMine.For BWM subsidiary and all the BMW dealer network in Argentina.Ensuring the security and standards compliance of BMW managementfor current and potential customers.As part of the support and maintenance tasks were carried out mailing, data synchronization with dealers, statistical reports and a plan of survey and continuous CRM improvement.

Internet Technical Service and attention to technical claims for the company TELMEXARGENTINA (EX-AT & T)Then telephone technical support and on site support for the company DATANETInterbanking.

Information Systems Engineer

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Education record

University Systems Analyst

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