Rafael Leite Email & Phone Number

Canoas, Rs, Br

Eldorado Do Sul

- Internet Service Provider (ISP) and Small and Medium Carrier Specialist;- Internal and external Active Prospecting;- Responsible for the structuring of customized and specific projects for each telecommunications network scenario and technical understanding of solutions for this market;- Active participation in Telecom events (Abrint, InternetSul, Futurecom, NetCom) obtaining concrete return up to 25% more revenue with negotiations on trade;- Being one of the main responsible for quadruple billing of the SME sector in the Company in 3 years of commitment and dedication.

Porto Alegre E Região, Brasil

- Invited to attend the Internet Service Provider Market alone- Responsible for the base customer attending, maintaining and taking care of the relationship with them;- Implementation of active prospecting of new clients;- In one year, achieving a record 100% growth in the portfolio of this segment;- In two years of Company, obtaining again record of 100% growth of the portfolio;- Promotion, for commitment, for market knowledge and reach of results for Account Manager.

Porto Alegre E Região, Brasil

- Responsible for applying quality management with practical applications of indicative controls and improvement costs and increased productivity.- Training and development of supervisors and sellers, with monitoring and feedback. Responsible for sales planning, training, and inventory control.- Principal achievements: Productivity improvement and costs reduction of Store. Implementation of a quality management program.

Porto Alegre E Região, Brasil

- Technical Sales Representative:- Technical responsible for sales teams to medium business customers.- Organize and make follow ups, support inside sales representative (ISR) with technical knowledge, training and feedback.- Follow the goals and metrics of the ISRs to improve their sales.- Principal achievements:Be the reason of the third quarter. Great recognition for dedication and knowledge presented in engaged projects.- Inside Sales Representative Outbound:- Responsible for implementing the project for renovation licensing of Microsoft, Symantec, McAfee and RedHat softwares. Você quis dizer: Projeto com meta de R$ 40.000,00 em receita por mês. Project goal of U$ 40,000.00 in revenue per month.- Reactivation of inactive contracts and increased current contracts of licensing softwares.- Principal achievements:Team Player of the second quarter. Average performance of 130% closed revenue, implementation of the project for other sales teams inside Dell Brazil, training new members of the team.- Customer Care Specialist:- Assistance to small and medium businesses.- A reference in customer satisfaction in reversals presented problems, ensuring customer satisfaction and the best solution.- Principal achievements:Customer satisfaction over 80% claimed by the company, fast rise and promotion for the sales team.

Porto Alegre E Região, Brasil

- Bilingual Customer Service Specialist - Responsible to assist companies, government agencies and individuals who will travel abroad.- Service activation, account analysis and information to foreign customers in the Brazilian carrier network.- Principal achievements: Benchmark for excellence in customer service and responsible for disseminate information to teammates.

Master Business Administratio Specialist, Marketin And Sales

Técnico Em Administração Com Ênfase Em Ti, Business Administration And Management, General

Bacherel Em Educação Física, Educação Física