Rafael Rolando Email & Phone Number

Rio De Janeiro, Brazil

As a Project Manager at Dalet, I'm responsible for activities such as:• Take ownership and ensure leadership of all aspects (technical and managerial) of projects assigned• Drive the project delivery and manage the project team members• Provide regular project status to customers and to the director of program management including but not limited to: project plan, progress report, action lists, risk matrix, milestones acceptance.• Install and configure Dalet products according to projects specifications• Investigate and report technical issues, define and implement workaround solutions• Control projects scope, schedule, and costs. Ensure a clear internal reporting• Identify, anticipate and escalate risks• Plan and secure projects revenue• Schedule resources and plan associated missions• Drive the different project handovers between the project team and other Dalet teams• Assist solution architects into the solution design and system specifications sessions with customers

Rio De Janeiro, Brazil

Responsible for major accounts in Brazil and U.S. Markets such as Rede Globo, SBT, NorthEastern University. Ensuring quality service in both project delivery and 24/7 support of installed base.• 24/7 Customer Support to major clients in Brazil• Project Management• Management of Junior Support Team• Technical Documentation• Track and maintain KPI Metrics• DevOps, installation, commissioning and go-live assistance• Technical and Operational TrainingKey Projects:• Igreja Universal do Reino de Deus, Belo Horizonte - Project Management of Installation of High Definition TV Broadcast and Productions Systems• NorthEastern University - Comissioning of EditShare's MAM on AWS Cloud for remote Post-Production• Sistema Brasileiro de Televisão (SBT), São Paulo - Comissioning of Avid's Media Asset Management System and Media Central Platform for the News Archive department.

Remotely

Planning and Development of Cloud-native solution based on AWS services to replace old Company's on-premises flagship product "On-Air Pro" and it's FileMaker backend.• Develop and deliver software products according to specification• Technical strategy and road map for Products• Analyze Code for quality control and risk assessments• Write and review technical documentation• Commissioning of Cloud Solutions in Clients• Project management• Lead and manage small technical team

Rio De Janeiro Area, Brazil

Engineer responsible for the commissioning of the Media Asset Management and Production Asset Management systems responsible for the entire News production of TV Globo in Rio de Janeiro and São Paulo supporting over 500 Journalists and Producers, 200 servers and 3 Petabytes of Storage. • 24/7 Customer Support to major clients all over Brazil• Project Management• Installation and Commissioning of Broadcast Solutions, such as: - Avid Media Composer, Pro Tools, Interplay | Media Central Production Manager, MAM | Media Asset Manager, Media Central Cloud UX - Object Matrix Storage - Glookast Capture, Media Producer, Media Services - StorageDNA - NewTek - Masstech

Niterói, Rj

Responsible for restructuring company website to a more modern look. Renewal of whole Network and Wifi Infrastructure providing fast speed internet for all collaborators.• Web Development• Custom Developement and Management of School Management System• Infrastructure and data center management

Rio De Janeiro Area, Brazil

Main engineer involved in Projeto Acervo at TV Globo, responsible for comissioning Dalet Galaxy Media Asset Management System comprised of over 50 servers, 1.5 Petabytes of Storage and supporting over 200 connected Users.• Project Management• Implementation and Configuration of Database Servers• Commissioning of Broadcast Solutions for Media Asset Management• Customer Training on Dalet Systems and Solutions (Dalet Galaxy, Amberfin, Brio)

Rio De Janeiro, Rj, Brazil

First-line support of Incidents for key enterprise clients, coordinating with multi-disciplinary teams towards problem resolution and change management on the different systems and environments (development, staging and production).• Service Desk Support and Monitoring of Oracles' ERP Solution on major Clients (Vale, Natura, Smiles)• Oracle Database Administration• Change Management for different systems

Niterói, Rio De Janeiro, Brazil

• Support for the institutional and e-commerce website.• Support for network, telephony, and server infrastructure.• Support for the Quickbooks accounting system.• Support and installation of Editing and Recording stations.• Improved e-commerce system and publication department workflow, optimizing operational costs and increasing monthly publications by 50%.• Implementation of new wifi infrastructure throughout the Church property.• Modernization of machine park.