Rafael Torres Email & Phone Number

Panamá

Collaboration with professionals and entrepreneurs finding and creating innovative solutions, supporting and strengthening the consulting team and its different lines of services, seeking opportunities and inter-company relationships to establish alliances and define business strategies aligned with the strategic plan. Commercial support developing and offering suitable proposals in conjunction with the Pre-sales and Delivery area.

Panamá, Panamá

Responsible for executing projects and maintaining relationships between clients and the company, optimizing performance in the work teams, adjusting operational costs of the projects and generating economic results for the organization and board of directors.

Bogotá, Distrito Capital, Colombia

In charge of the Delivery of the company in Colombia, coordinating the project managers, responsible for the correct implementation of the company's services and projects, mitigating risks and ensuring quality, resources and adequate time in execution. Financial control of the deals, constant relationship with clients, business partners and direct report to the Country Manager and executives of the company. SAP practice leader (Hybris, SAP S4 / Hana, among others). Support to the pre-sale team… Show more In charge of the Delivery of the company in Colombia, coordinating the project managers, responsible for the correct implementation of the company's services and projects, mitigating risks and ensuring quality, resources and adequate time in execution. Financial control of the deals, constant relationship with clients, business partners and direct report to the Country Manager and executives of the company. SAP practice leader (Hybris, SAP S4 / Hana, among others). Support to the pre-sale team and definition of the work team before and during the execution of the project, direct relationship with the offices at the Latam and global level, monthly reports to company executives at a national and international level. Show less

Bogotá, Distrito Capital, Colombia

Responsible for SAP projects nationwide, with clients from the retail, energy, oil and gas industry, the definition of the plan, cost and project resources, monitoring of the activities of the team of functional and technical consultants, assignment of activities and roles within of the team, monitor the progress of the project and make the necessary adjustments to comply with the client's contract, review the quality and achieve the deployment of the solution in the established time, with… Show more Responsible for SAP projects nationwide, with clients from the retail, energy, oil and gas industry, the definition of the plan, cost and project resources, monitoring of the activities of the team of functional and technical consultants, assignment of activities and roles within of the team, monitor the progress of the project and make the necessary adjustments to comply with the client's contract, review the quality and achieve the deployment of the solution in the established time, with direct reporting to the Delivery Manager. Show less

Bogotá, Distrito Capital, Colombia

In parallel to my formal work activities, I worked as an instructor certified by SAP to dictate more than 05 technical academies of Sap Netweaver Basis (Oracle)

Bogotá, Distrito Capital, Colombia

Management of the support service, optimization of the operation and quality of service in response to the requirements of clients from various industries, supervision of consultants at a functional and technical level, reporting through results reports and service metrics (KPI's / OLA's).

Bogotá, Distrito Capital, Colombia

Assigned to different clients nationwide to provide remote or on-site support (Level 2), with assignment to upgrade projects and migrations or implementations of SAP and its different products. Administration and maintenance of the SAP core platforms and their various operating systems and databases.

Bogotá, Distrito Capital, Colombia

Basis Consultant - Assigned to Pacific Rubiales Oil & Gas, SAP Support in SAP ERP / BW / PI / PORTAL / GRC platforms, Level 1 Support, role and profile management, security, database, different operating systems.

Bogotá, Distrito Capital, Colombia

Administration of projects in execution, budget, monitoring and control, administration of financial resources and technical team of consultants for Latam; creation of the SAP services business line; estimate of projects with the necessary resources to generate innovation and strategies that guarantee the operational continuity of pureSCM support in the transformation process in the commercial area.

Bogotá, Distrito Capital, Colombia

In charge of the commercial area in the IT area and the operations of the business center for Colombia and the Andean region (Ecuador, Bolivia, Peru), commercialization of technological products, appointments with suppliers and clients of the financial sector, large stores and government.

Caracas, Venezuela

Strategic Projects for the bank, migration project to CHIP / EMV. Implement technological improvements in the institution in the area of ​​means of payment, based on emerging technologies, evaluation of new projects required by internal clients. Supervision of contracted and fixed personnel with reports to the senior management of the organization on the progress of projects, incidents and technological requirements for the growth of the organization.

Caracas, Venezuela

Specialized functional and technical support (Unix / Oracle) to the financial applications of the banking Core and its ecosystem, guarantee the technical continuity of the transactional and authorization systems for means of payment in the national network of points of sale and national network of ATMs, designing technical architecture for business continuity with high availability, achieving a service stability of 99.8%. Direct relationship with VISA / MasterCard / Amex for projects and new… Show more Specialized functional and technical support (Unix / Oracle) to the financial applications of the banking Core and its ecosystem, guarantee the technical continuity of the transactional and authorization systems for means of payment in the national network of points of sale and national network of ATMs, designing technical architecture for business continuity with high availability, achieving a service stability of 99.8%. Direct relationship with VISA / MasterCard / Amex for projects and new products, and support in activities related to projects, migrations and monetary reconversion. Show less

Caracas, Venezuela

Telecommunications continuity in each of the construction works nationwide, such as the Caracas Metro, highways and agricultural fields, coordination of personnel in 5 cities, monitoring of new projects, relationship with suppliers and direct reporting to group executives.

Caracas, Venezuela

Consultant and Instructor certified by IBM in the advanced training program for the development of e-Business & e-Commerce applications nationwide, training different clients in the training of professionals in Linux, Java, C, C ++, DB2, XML, J2EE. Support in the internal coordination of the program, defining methodologies, documentation, training programs and recruitment of resources for the continuity of the technological teaching program.

Venezuela

Internal consulting at the IT infrastructure level, local and remote support to the group of consultants and users of the platform at a national and international level, network administration, operating system, database and different applications for internal consumption, contact with technology providers. Internal technical advice on different hardware and software platforms.

Caracas, Venezuela

Analysis and support in technological development activities for financial systems, generating innovation for the bank and its means of payment through the network of ATMs, points of sale and network of affiliated businesses on the internet, with the implementation of the first button solutions virtual payment and electronic wallets VISA / MasterCard / Amex.

Caracas, Venezuela

Technical and network support, support of operational and administrative applications of the hotel.