Rafael Henrique Mazzali Gallo Email & Phone Number

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

São Paulo, Brazil

São Bernardo Do Campo, São Paulo, Brazil

Cravinhos

Support, Administration and Support in Salesforce to the whole Brazilian Commercial Team (Petand large animals and Crop Protection), Comex (Mexico and Colombia), including participationin projects toMap improvements, functionalities and possible innovations within the company,Management and Project Administration - Tableu B.I.

Cravinhos, São Paulo, Brasil

KPI Analysis and Reports for the segmentation/categorization of Indirect Clients and DemandGeneration (Sell-Out) and synthesizing data for the Executive Board through Tableau;Quantitative and qualitative analysis of information inserted through Salesforce regarding thecommercial strategy emphasizing the best positioning to the technical/commercial teams aimingat higher profitability and assertiveness.Designing Dashboards through Salesforce and Tableau.Support to the teams of Regional Managers making visits, demand, billing, sales and Mix ofproducts;Support to the Mexico and Colombia Comex teams with Salesforce

Cravinhos, São Paulo, Brasil

I developed the following competences:● Visits, Sales, Billing, Product Mix, Average Ticket, Sell Out and Technical Visitsstatistical reports performed by the whole commercial and technical Teams in Brazil.● Commercial Analysis and presentations designing for the Executive Management andBoard in the national territory;● Panel and Reports made to enable the visualization of information regarding the routineof each Regional Area;(The aforementioned are based in Salesforce CRM and Tableau).In 2018 I took part in may second Salesforce Project with the company, where I worked inimprovements possibilities, quality tests and fine adjustments in the tool. I was responsible forall the training of the Brazil team, training all of the commercial teams to use the SalesforceSales Cloud tools.In February 2019 I trained the commercial teams of Colombia and in June and July of the sameyear I trained the team in Mexico, finishing the cycle of Salesforce Sales Cloud and continuingmy third participation in projects with the tool, which is the unification and redesigning ofSalesforce for Technical Consultants and Demand Generation (SellOut).Among these projects and training courses I was successful in time management, team,performance in a variety of QG tests, requirements identification, contributing actively with eachone of them, Consequently I gained knowledge in Deploy, developed diverse reports, setups,field creation for the improvement of access and user safety. I gained the trust of Executives(Brazil and Comex) and of the team regarding training, support, improvements and developmentin Salesforce. I was manager of the Package, managing the expenses of the Package “Sales and Marketing”through the IBM tool Cognos. To that end, using the “Falconi Methodology”, with which Ianalyze the most important budget deviations, create containment plans and present them tothe CEO, CFO and Controlling of the company.

Cravinhos/Sp

Designing of comparative reports through Salesforce concerning demand, visits,sales and mix of products of the Technical Consultants team - Monthly and YTD;● Designing of reports of the Special Accounts Result based on direct sales andindirect demand regarding Beef and Dairy livestock, Poultry and Swine.● Calculation of the Marketing budget of Special Accounts;● Evaluation of the result (goal X performed) of the management of Special Accounts –Beef and Dairy livestock, poultry and swine, in order to make payment of variables;● General Administration of Salesforce to the field team:o Designing Dashboards and Reports made to enable the visualization ofinformation regarding the routine of each Regional Area;o Administration of users and access profiles;o Account portfolio Administration;o Registration of New products;o Development of functional improvements internally, in order to avoid costswith external consulting firms.o Support and Training of the Commercial team, through telephone call, email, videos, face-to-face and chat;o Maintenance, identification and minimizing of possible problems in the Salesforce Org and Custom APP (Android), thus passing on through tickets to theSalesforce partner consulting firm.

Cravinhos/Sp

Designing of Commercial Reports of demand generation among final consumers/ruralproducers), retailers, cooperatives of Special Accounts (Accounts with higher influenceand potential in Poultry and Swine, beef and dairy cattle).General Administration, Control, Field Support and development of new CRM reports anddashboards Salesforce Web, App Salesforce 1, Salesforce A, Chatter and in the app oflaunching visits and demand used by Field Technical Consultants, always communicatingwith CRM.

Cravinhos/Sp

Preparation of Commercial reports, gross billing, calculation of marketing campaigns,reports of marketing funds and key accounts, ABC of clients/ products, monitoring of RPR,reports of demands of Veterinarians, monitoring of reports of visits and client engagement,among other demands made by the commercial Board and CEO.