Executive with background in services, tourism, hospitality and events market, with international experience (Latin America and Europe), having as clients embassies and multinational companies with world-renowned brands, strategically important. It stands out on intrapreneurship, luxury products and MICE, engaging teams, improving relationships, food & beverage, revenue and cost management, performance management, studying and monitoring trends and behavior, corporate expansion and new businesses, in addition to contributing to the identification of opportunities and competitive advantage, implementation of business tactics, profitable growth, development of action plans and budget. High performance on negotiation with suppliers, project presentation, marketing actions, personnel expenses optimization, productivity, agility on closing contracts and pricing policies. Attentive, serene, patient, careful, good listener, empathetic, welcoming and persistent behavior in the maintenance of processes, nurturing positive interactions, contributing to the structuring, organization and harmony of the environment. Main talents (DISC): Moderator, Diplomatic, Conciliator, Structuring, Observer, Welcoming, Advisor and Influencer;Development of creative concepts, sales farmer & hunter, delighting customers, budgeting suppliers, logistics management, recruiting employees in partnership with HR, as well as reducing overdue, participation in strategic committee, implementation and restructuring of quality standards and services, briefings and organization of major events. Knowledge of concepts in Digital Marketing, Kaizen and CRM practices, Sales Force, Fidelio and SAP;Responsible for National and International Key Accounts in the following segments: Groups. Leisure, corporate and social..+55 11 9 5896-5339ragro32@gmail.com