Rafal A. Wit Email & Phone Number

Phalsbourg, Lorraine, Fr

Phalsbourg, Lorraine, Fr

Phalsbourg, Lorraine, Fr

Phalsbourg, Lorraine, Fr

Develop new business for the company through approaching new business customers, as defined in the local sales KPI’s. Develop a new business prospect listing to ensure that future new business development is planned in advance. Responsible for the management and handling of the RFQ response documents coming to the company. Maintain all accounts and new business approaches and outcomes in C-view. Generate and distribute specific reports as required in alignment with the position. Coordinate and follow and follow up x-selling activities within the department. Maintain close working relationships with the Customer Service, Operations (include Added Value Services Department), International & Domestic Transportation, Focus on winning and keeping profitable business. Develop and maintain Cappex procedures as per policy for RFQ and new business submissions. Maintain and manage the financial forecast and cost module projections for new business submission. Work with logistics engineers in development of Resources Planning. Undertake regional presentations for the Contract Logistics Division, as and when called upon Undertake cross selling and up selling within existing customer base to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics. Manage and coordinate all commercial activities of defined vertical group of customers with the customer service team, in line with the company’s short and long term results & targets. Represent the company and its policies to the clients which are defined as “Strategic Accounts”. Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s. Undertake sales presentations to customers and business communities to present to the company and its products and services.

Addlestone, Surrey, Gb

Establish and continuously improve relationships and ensure high qualityservice to cultivate customer loyalty.Assuring an increase in customer satisfaction via continual meetings and training.Organize and carry out audits at clients and communicate/negotiate outcomes to maintain accuracy in customer balances.Responsible for offer-making process.Responsibility for National Accounts budget.Lane expansion of existing businesses.Networking with senior executives.Negotiation of offers and making appointments with target customers (senior executives and board members).Implementation of CHEP solution at customers.Project Management (Raw Material Suppliers and Competition).Participation at conferences and industrial fairs (exhibitor and participant).Control of operational information into data base (SAP, Siebel).

Addlestone, Surrey, Gb

Delivering expected sales targets (budget). Accountable for all levelsrevenue, including planning and achievement. Development of new revenue streams.Proposing the sales strategy adapted to the territory by involving the different local units.Developing, recommending and executing an approved sales and marketing communication plan for the assigned territory consistent with the strategy of the owners.Positioning the company to obtain the largest possible share on the market in the assigned territory at a desirable price.Developing comprehensive and up-dated knowledge of the characteristics of the regional market.Establishing and maintaining positive contacts with customers and other business partners.Negotiation CHEP service with the biggest retailers (Maxima, Norfa, Iki, Rimi, Silver)Managing, coaching coordinating maintain and “push” the performance of the team of regional company representatives Managing [the administration] and sales, respecting deadlines, costs, quality and service.

Organization of Customer Service, Order and Complaint DepartmentsDirect reporting to Chairman.Recruitment and TrainingRepresentation of company on business meetings regarding cooperation and widening of portfolio, negotiation of business conditionsProfessional service and building of relationships with customers from strategic companies (Carrefour Polska, Kaufland, Tesco Sp. z o.o., Żabka Polska S.A., Aldi Sp. z o.o., Auchan Polska, KPH Społem)Analysis and control of financial results, cyclic invoicingCreations and control of budget

Customer service for 30 key customers including contact with English-speaking customersManaging and monitoring of order realization in the distributionCoordination of administrative operations, supervision of fast information flow within the companyMonitoring of order realization including anticipation of problems and its solutionsInvoicing

Phalsbourg, Lorraine, Fr

Contact with customers: providing information, resolving problems, complaint managementActively anticipating possible delays or complications regarding deliveriesWork out and Implementing new systems, procedures and work methods with the aim to enhance quality of customer serviceControl on transport, ADR products along with preparation of appropriate documentsInvoicing

Education record

Management