Rafal Grochowski Email and Phone Number

Managing Network Protection Teams: - Managing 2nd for FR Operation - Managing 3rd line support for Operation and Projects - Managing DDI Team (DHCP, DNS, IPAM) 2ls and 3ls- Improve the working environment and business processes of a company. - Aim to strengthen client relationships and ensure the successful continuance of business operations. - Provide feedback, training, and other team development exercises. - Ensure that the staff members they recruit are quality and customer oriented. - Ensure client satisfaction and consistent growth in revenue.

Managing Network Protection Team (up to 88 engineers/coordinators) for UK,FR,DE,NL,FIN and ES projects.- Managing 2nd and 3rd line support for Operation and Projects type of service- Improve the working environment and business processes of a company. - Aim to strengthen client relationships and ensure the successful continuance of business operations.- Provide feedback, training, and other team development exercises. - Ensure that the staff members they recruit are quality and customer oriented. - Ensure client satisfaction and consistent growth in revenue.

- Planning day-to-day activities and long term operations with the required service level- Representative and primary contact person for the team with the customer and manager- Motivate and inspire team members - Help develop team and individual members by coaching, delegating, mentoring and encouraging collaboration among team members- Contributing performance appraisal for the team and supporting staff development- Help resolve dysfunctional behaviour- Participating as a network team member with Recruitment process.- Responsible for creating and adjusting instructions, procedures and processes- Delivering service level components as Service Level Agreement, Operation Level Agreement and RACI table (Responsibility Matrix). - Creating opportunities to expand scope of service.- Create friendly environment oriented to trust, open communication, and creative thinking, - Serve as meeting manager or chairman.

AOES - management of internal and external Network of Atos Origin and its customers in Spain. Successful transferred of service to Poland.- AOPN PL – management of internal Atos Origin Network (Successful implementation of redundancy for distribute layer)- Philips Medical Care, - responsible for LAN/WAN network build outs, analysis and troubleshooting towards Philips Healthcare project. Within the frames of the contract I configure Cisco network devices, WAN connections as well as VPN tunnels between Philips sites located all over the world.