Leading and coaching the crossfunctional and international team: Parts Sales, Parts Logistic, Market Intelligence and Pricing, Technical Helpdesk, Customer and Product Support. Management of the aftersales business: parts and services sales and marketing. KPIs: Turnover, Margin, Market penetration. Management of the Parts logistic targeting optimization of the Parts availability for the Customers (B2B & B2C). Supervising the implementation and usage of the automated Dealers stock… Show more Leading and coaching the crossfunctional and international team: Parts Sales, Parts Logistic, Market Intelligence and Pricing, Technical Helpdesk, Customer and Product Support. Management of the aftersales business: parts and services sales and marketing. KPIs: Turnover, Margin, Market penetration. Management of the Parts logistic targeting optimization of the Parts availability for the Customers (B2B & B2C). Supervising the implementation and usage of the automated Dealers stock management system (PRIM). KPIs: Facing Fill, Dealer fill, backorders, OTIF. Management of the Customer and Product Support activities for the Dealers and End users. Special projects management : electrification readiness, special tools for the new models, recall campaigns. Network capacity optimization. KPIs: NPS, FIFT, ANS, VOR. Management of the Technical Helpdesk activities. Ensuring the support of the flying doctors to the Dealers and smooth feedback on the technical issues to the Quality department and HQ.Geographical responsibility: Poland, Ukraine, Baltics.Full P&L responsibility. Show less