Rafal Szczerba

Rafal Szczerba Email and Phone Number

Market IT Operations Manager at Shell @ Shell
the hague, zuid-holland, netherlands
Rafal Szczerba's Location
Warsaw, Mazowieckie, Poland, Poland
Rafal Szczerba's Contact Details

Rafal Szczerba work email

Rafal Szczerba personal email

About Rafal Szczerba

Manager and BA with 15+ years of experience mostly in Retail IT, Healthcare industry, Vendor Management as well as a support of a Retail IT projects. I had a privilege of building and managing successful teams and develop and optimize various businesses.

Rafal Szczerba's Current Company Details
Shell

Shell

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Market IT Operations Manager at Shell
the hague, zuid-holland, netherlands
Website:
shell.com
Employees:
132903
Rafal Szczerba Work Experience Details
  • Shell
    Market It Operations Manager
    Shell Jan 2018 - Present
    Warsaw, Masovian District, Poland
    Responsible for delivering smooth operations of Retail Site Systems and their related back-end technology for the market, assuring delivery of secure, reliable services with minimum downtime, reducing incidents volume and provide speedy and quality problem resolution. Delivery of SLA commitments through others including ecosystem partners, ensuring that all given suppliers act in accordance with their contractual commitments.
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  • Shell
    Cee It Vendor Manager / Ba
    Shell Jun 2009 - Dec 2017
    Warsaw, Masovian District, Poland
    Managing and monitoring of Vendor’s performance, budget execution, cost tracking, managing R&M service contracts portfolio with 6m$ TCV, process optimization based on Continuous Improvement approach, support for POS/BOS/Card Terminals projects gathering and documenting business requirements, reviewing and recommendation for proposed solutions, contract negotiations, building long-term and effective B2B relations
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  • Bst Consulting
    Business Owner
    Bst Consulting Jun 2010 - Present
    Warsaw, Masovian District, Poland
    Provision of Operational Excellence Consulting Services, negotiations, costs optimization based on client’s needs and market conditions, cooperation with client’s Retail department to support its internal processes, Analysis and planning of Footprint&Sourcing – based upon client request.
  • Panda Med Sp. Z O.O.
    Co-Owner
    Panda Med Sp. Z O.O. Feb 2014 - Jan 2022
    Warmian-Masurian District, Wegorzewo County, Poland
    Responsible for all aspects of the practice including strategic planning, marketing, contract negotiations,operations, finance, compliance, HR and information technology, strategic planning, setting the direction of development, expanding the range of activities (from 1 to 3 specialties), cost optimization (reduction of fixed costs by 20%), negotiation of contracts (NHS and subcontractors), financial management, supervision of implementation and operation of IT, campaign for attracting 3000+ patients, support in acquisition of non-contractual patients, work schedule management.
  • Rohe Poland
    Project Manager
    Rohe Poland Apr 2002 - Jun 2009
    Warsaw, Masovian District, Poland
    IT deployment projects management - SAP, Service Tools, Infrasctructure changes as well as part-time involvement in Operations and R&M management. Managing projects to meet business expectations, successful CRM project for Sales department; new support framework introduction project; forecourt unification project; supervision of POS tests upon system development done by 3rd party; building and managing teams – resourcing, time schedule.

Rafal Szczerba Skills

Petroleum Change Management Project Management Energy Contract Management Downstream Oil And Gas Upstream Sap Strategic Sourcing Energy Industry Stakeholder Management Negotiation Oil/gas Drilling Supply Chain Management Oil And Gas Downstream Business Analysis Contract Negotiation Analysis Gas Project Coordination Continuous Improvement Vendor Management Vendor Relationships Vendor Contracts Vendor Management Experience Supplier Performance Supplier Risk Management Stakehol Service Delivery Management Lean Six Sigma Consulting Healthcare Management System Deployment Strategic Partnerships Contra Procurement Performance Management Kpi Reports Kpi Implementation Contractual Obligations Compliance Management Incident Management

Rafal Szczerba Education Details

Frequently Asked Questions about Rafal Szczerba

What company does Rafal Szczerba work for?

Rafal Szczerba works for Shell

What is Rafal Szczerba's role at the current company?

Rafal Szczerba's current role is Market IT Operations Manager at Shell.

What is Rafal Szczerba's email address?

Rafal Szczerba's email address is r.****@****ail.com

What schools did Rafal Szczerba attend?

Rafal Szczerba attended Akademia Leona Koźmińskiego, Warsaw Management Academy, Warsaw University Of Technology.

What are some of Rafal Szczerba's interests?

Rafal Szczerba has interest in Animal Welfare.

What skills is Rafal Szczerba known for?

Rafal Szczerba has skills like Petroleum, Change Management, Project Management, Energy, Contract Management, Downstream Oil And Gas, Upstream, Sap, Strategic Sourcing, Energy Industry, Stakeholder Management, Negotiation.

Who are Rafal Szczerba's colleagues?

Rafal Szczerba's colleagues are Cindy Coleman, Sifen Chemeda, Dass Steve, Siew Hui Ang, Chokkalingam Udayappan, Qi Li, Wanderson Souza.

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