Rafał Wilk Email & Phone Number

Polska

Warsaw, Mazowieckie, Poland

Spearheaded the modernization of IT environment and services, aligning with ORLEN Paczka rapid growth phase. Led efforts in scaling the IT environment to support a surge. Developed and implemented comprehensive IT strategies, aligning them with organizational objectives and growth plans.Actively directed the adoption of Capital Group policies, emphasizing security and information management, ensuring regulatory compliance and enhanced data protection.Led digital transformation initiatives, introducing and integrating ITIL, SCRUM, and DevOps methodologies. Managed external vendor relations and internal stakeholders to meet the needs of the business, managing SLAs, OLAs for optimal service delivery.Built and mentored diverse teams (technology and project teams), fostering a culture of continuous improvement and innovation.Managed the IT budget effectively, ensuring cost-efficient resource allocation and expenditure control.

Oversaw the full spectrum of IT operations across Poland. Co-authored IT strategies at both the country and regional levels.Led the digital transformation of business processes.Implementation of cutting-edge technologies including Robotic Process Automation (RPA) and digital business platforms.Managed relationships with IT vendor companies.Directed multiple teams, fostering skill development and a culture of continuous improvement through coaching and mentoring.Built and managed a budget exceeding 6 million EUR, including indirect costs, optimizing resource allocation for maximum efficiency.Guided IT projects using PMP and SCRUM methodologies.

Piaseczno

Responsible for the day to day IT requirements of the companyReporting to Managing Director and to Head of Logistics.Range of duties:• Managing full spectrum of IT operations in Poland• Managing a team of over 14 IT specialists• IT Vendor and Supplier management• IT strategy building• Responsible for the recruitment and training of new staff• Budget management• IT projects’ management• Recommending and implementing improvements and efficiencies• IT Service level management and IT customer relationship management