Head Of Itsm Governance
CurrentLeading team responsible for ITSM process ownership, Data and Analytics.
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@tietoevry.com
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Rafal Galka is listed as Head of ITSM Governance at Tietoevry, a company with 6461 employees, based in Jastrzębie-Zdrój Metropolitan Area, Poland, Poland. AeroLeads shows a work email signal at tietoevry.com and a matched LinkedIn profile for Rafal Galka.
Rafal Galka previously worked as Head of Operations Enablement at Tietoevry and Head of Operations Management Support and Control Desk at Tieto. Rafal Galka holds Econometrics And Computer Science, Faculty Of Management from Akademia Ekonomiczna Im. Karola Adamieckiego W Katowicach.
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Empowering operations organizations in TietoEVRY through processes, data analysis and continuous service improvements.
Listed skills include Cisco Technologies, Itil, Vpn, Network Administration, and 33 others.
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Ostrawa, Kraj morawsko-śląski, Czechy
Leading team responsible for ITSM process ownership, Data and Analytics.
Ostrawa, Kraj morawsko-śląski, Czechy
Responsible for large team (+200) of ITIL Process Practitioners being in charge of Customer and Tietoevry Deliveries, Major Invident Managent and Service Management.
District Ostrava-City, Czech Republic
Leading the transformation of TSM Operations’ way of working, especially from process and continuous service improvement side. In charge of Control Desk Ostrava, Operations Management Support team (ITIL processes) and Incident Management Centre. With huge focus to improve Tieto’s ability to work with incident and problem management.
District Ostrava-City, Czech Republic
Manager of about twenty Network Specialists who provide service for Tieto and its Customers.
Ostrava, Czech Republic
3rd Level specialist for Tieto networks (15000+ employees, over 100 offices around the world) and secure project networks for key Customers. Area of responsibility: - Routing (Cisco) - Switching (Cisco) - Firewalls (mainly Juniper SSG, Cisco PIX and ASA also) - Deployment of new officess- LAN renewals- Advanced changes inside Tieto network.
Network team employee.Main responsibilities:- Maintaining users account and troubleshooting of applications/clients what allows secure VPN access to company's network.- Maintaining DNS servers.- Remote administrations of network devices what allows providing high quality level of production networks for Tieto and its customers.Trainings:- Configuring.
In main competence are errors correction and improvements in Nokia S60 Platform. Also working with Mobile 3D Graphics.Using C++, Symbian, Java and J2ME languages.Using Nokia CodeWarrior, Lotus Notes, CM Synergy applications and other tools.
Projecting, writing and developing web services based on HTML, PHP and MySQL technology.Head of three persons group writing smaller web services.
Developing company web service.Responsible for communication with other firms via Internet.Responsible for getting new suppliers.Responsible for marketing campaign of NaszDomek company via Internet.
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Rafal Galka works for Tietoevry.
Rafal Galka is listed as Head of ITSM Governance at Tietoevry.
AeroLeads has found 1 work email signal at @tietoevry.com for Rafal Galka at Tietoevry.
Rafal Galka is based in Jastrzębie-Zdrój Metropolitan Area, Poland, Poland while working with Tietoevry.
Rafal Galka has worked for Tietoevry, Tieto, Tietoenator, E-Grupa, and Naszdomek.
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Rafal Galka holds Econometrics And Computer Science, Faculty Of Management from Akademia Ekonomiczna Im. Karola Adamieckiego W Katowicach.
Rafal Galka is listed with skills including Cisco Technologies, Itil, Vpn, Network Administration, Dns, Juniper, Ccna, and Routing.
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