Rafal Kimel Email & Phone Number

Poland

Poland

As BDM, I am responsible for the creating and realize strategy for my territory (CEE). To do it successfully, I must identify areas of the new business opportunities within existing and new customers, by doing account's business behavioural reviews, and Global/EMEA/local market research & assessments.By managing projects internally and with OEM's, I spend over 50% of working time by meeting clients and their R&D, Quality and purchasing teams. I act as an technical and business consultant, starting from the prototype phase to the start of production. I support internal Quality and Sales teams, as well customer QC, production and logistic departments in case of complaints. The key in my job is to create trustworthy and reliable relationship with customers. I must understand client's needs and requirements, to be able to balance and negotiate between internal and external expectations in areas such as used technology, capabilities and capacity, quality, lead time and price. Additionally, I outline and assist in carry out marketing campaigns, identify Key Accounts and implement KAM strategies, manage and implement measurable indicators that demonstrates how effectively is my work in achieving key business objectives. Since 2017 I am working remotely from home office, with direct and daily communication with EMEA and US teams. Since 2006 I am constantly manage advanced projects. My big advantage is that I worked as an machine operator and inspector in a company which mainly serves Medical Markets. In 2010 I was promoted for a Technical Account Manager position. Through this job I was able to understand very well complete Sales Process, Sales Operations, internal Operations and Production Management system. I was involved in Product Development and Product Management, Business Planning as well as Lead Generation and demand and forecast analytics. During 7 years work as TAM, I had privilege to work with customers from all countries in Europe.

Letterkenny, Ireland

Technical Customer Account Manager focuses on every aspect of the customer relationship from generating quotes to reviewing contracts, from identifying customers’ needs to providing solutions to meet those needs. It requires a constant communication with other departments including Business Development Managers, Quality, Production and Materials in the pursuit of delivering exceptional customer service. My role concentrated on developing new and existing business in Central and Eastern European Countries, exploring new business opportunities in Medical, Energy, Aerospace and Automotive Markets. During years I have been specialising in high performance insulation materials (fluoropolymers and other polymers), with high attention to materials used in minimally invasive devices. My job aimed on the grow sales by being fast paced, responsive and accurate with an ability to build long term business relations. To be successful I had to be highly organised with strong admin skills and be solution oriented and focused on customer satisfaction. It was also essential to have an aptitude for handling complex tasks in a technical environment and be multitasker with ability to prioritise. During working in Zeus as a Technical Account Manager I have achieved a good experience in a B2B environment, and become proficient in verbal and written communication, improved greatly my PC, Systems Applications and Products software and admin skills (with ability to handle inbound sales queries). My previous experience working in a production environment helps a lot, as well.

Letterkenny, County Donegal, Ireland

Machine operator on melt extrusion and heat shrink expansion of fluoropolymers; Final Inspector in Clean Rooms Class 7.This job requires continuously improvement of mechanical and technical skills, by keeping highest standards and all safety rules and regulations. I had to possess the ability to work independently, as was responsible for two or three machines during the shift. It was very important to develop the ability to communicate clearly and understand precise measuring specifications and rigorous record-keeping requirements. Working as an inspector, attention to details and following the QC procedures & requirements was key. I have improved many of engineering skills during standard and development ‘jobs’.

Diploma Of Education, Mba - Master Business Management Postgraduate

Bachelor Of Business (Hons), Marketing/Marketing Management, General

Activities and Societies: Climbing ClubI was able to join LYIT due to the Erasmus Program. It is an EU exchange student program..

Information Technology And Econometrics

Studies focused on economics, management and finance, especially on the methods and tools of mathematical, statistical and econometric.