Rafal Pankowski Email & Phone Number

Katowice, PL

Sosnowiec, Woj. Śląskie, Polska

I actively invest in real estate. This means that I buy, renovate, rent and sell flats.Thanks to my work, I save my clients time, freeing them from the long process of preparing the flat for sale, renovation, listing it on portals and presenting it to potential buyers. If you want to quickly get money for your flat - please do not hesitate to contact me.

Żory, Woj. Śląskie, Polska

• Business development within the store, including ongoing sales analysis and reporting.
• Actively participating in building lasting customer relationships based on the highest service standards.
• Building, developing, and managing the subordinate sales team (recruitment, engagement, training, and development).
• Creating schedules, managing team work time.

Sosnowiec, woj. Śląskie, Polska

- Creation of Europe's first department for the production of T-shirt printing on individual customer orders.- Managing over 400 employees in the Outbound PICK department.- Communicating with external and internal suppliers.- Participating in the implementation of process improvement initiatives.- Maintaining safety at work.Achievements:- Reorganising the.

Sosnowiec, woj. Śląskie, Polska

• Cocreating the first in Poland department of Customer Returns.
• Lead and develop a team Customer Returns.
• Develop performance goals to achieve customer promise expectationos.
• Communicate policies to associates, maintaining compliance and consistency and taking corrective action when needed.

Sheffield, Zjednoczone Królestwo

• Create reports and analyses for management.
• Responding to emails form customer care.
• Investigation customer quires.
• Work to agreed team targets and key performance indicators.
• Monitor workflow through the picking, packing, and sortation functions.
• Effective communication with all members/levels of the team.

Katowice, woj. Śląskie, Polska

• Customer service strategic segment of education and business segment (approximately 150 largest companies) in Silesia.
• Expansion of the product portfolio of clients.
• Customer training in operating Legal Information System LEX and ABC.
• Working on SAP CRM System.
• Implementation of established sales budgets.

Silesian And Lesser Poland

Responsibilities and significant achievements:- Creation of a selling team consisting of 35 individuals, including 11 employees being the very core of the team. - Accomplishment of selling plans at the level of 100%.- Achievement of the best sales results among the Regional Sales Managers - Creation of an easy to use reporting system providing the parties.

Katowice, woj. Śląskie, Polska

- Exercising supervision over logistics of the online shop. - Performing marketing-oriented undertakings.- Designing content of the e-shop.- Performing analyses of the activities and preferences of the shop visitors.- Constant monitoring of the needs and requirements of the customers.- Increasing the conversion level.- Handling Google AdWords and Analytics.

Katowice, woj. Śląskie, Polska

- Creation of a selling team consisting of 20 individuals, including 7 employees being the core of the team.- Quadruple increase in sales in comparison regional results prior to appointment - Creation and management of relations with: Akson (50 SIM-activations), Vienna International Hotel Management AG Group (Sobieski and Angel Hotels), IGOM (Call Center).

Katowice, woj. Śląskie, Polska

Zadania i osiągnięcia: - Creation and management of relations with: The Lear Corporation (automotive branch of industry), Aqua Bielsko-Biała (pipeline-related installations), Adler (automotive branch of industry), Boryszew SA, FOSA (security firm securing mass events), IMB (overpass-related installations), IPS Blumenbecker, “Rosiński” Package Production.

Katowice, woj. Śląskie, Polska

- Creation of an effective motivation system.- Increasing the sales results from 900 000 PLN to 1 500 000 PLN. - Increasing the sales profits by 37%.- Recovering the majority of overdue payments. - Increasing the security of transactions by constant monitoring customers’ overdue payments.

Master'S Degree, Technician And Computer Science

Postgraduate Study, Managers Program Of German Harzburg College