Rafany Oliveira Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Lisbon, Portugal

Customer Engagement & Communication: Developed strong interpersonal skills by interacting with diverse customers, ensuring excellent service and satisfaction.Problem-Solving: Managed challenging situations, resolving queries efficiently to maintain customer loyalty and uphold brand reputation.Team Collaboration: Worked closely with a multicultural team to ensure seamless operations, meeting daily targets while maintaining quality standards.Time Management & Multitasking: Managed multiple tasks under pressure always ensuring timely and accurate service.teUpselling & Marketing: Applied sales techniques to promote business contributing to increased revenue.

County Dublin, Ireland

Promote brand awareness: Engage through social media, events, and community outreach to boost visibility.Develop marketing content: Create materials that reflect the brand's voice and drive customer engagement.Represent the brand: Attend events and campaigns, ensuring a consistent and positive image. Collaborate with marketing teams: Work with the team to optimize product launches and promotional strategies.Gather customer feedback: Collect insights to help improve marketing campaigns and overall brand perception.

Dublin, Condado De Dublin, Irlanda

Same job as described before, different club and country.

São Paulo, São Paulo, Brazil

Organize and oversee educational programs: Plan and manage speech contests, workshops, and training sessions to support members’ growth.Coordinate member progress: Track members’ achievements and help them set and achieve their educational goals within the Toastmasters Pathways program.Provide mentorship: Offer guidance and feedback to members, fostering improvement in public speaking and leadership skills.Lead meetings and evaluations: Ensure meeting quality by coordinating speakers, evaluators, and educational activities.Collaborate with club leadership: Work with other club officers to align educational initiatives with club objectives and member development.

São Paulo, Brazil

Support club development: Provide guidance and resources to help clubs achieve their goals and improve member engagement. Facilitate communication: Act as a liaison between clubs and the district leadership, ensuring effective information flow and collaboration.Conduct club visits: Regularly visit clubs to assess progress, offer feedback, and celebrate achievements with members.Organise area events: Plan and execute area-level events, such as speech contests and workshops, to foster community and learning among clubs.

São Paulo, Brazil

Analyse international bank wires: Monitor and review high-value transactions for public figures, ensuring compliance with regulatory standards.Conduct detailed investigations: Assess transaction patterns and identify potential risks or irregularities to prevent fraud and money laundering.Collaborate with team members: Work closely with the back-office team to ensure accurate and timely compliance checks on all high-risk transactions.Ensure adherence to regulatory guidelines: Maintain up-to-date knowledge of compliance regulations and apply them to complex, high-profile transactions.Provide risk insights to management: Share findings and recommendations with supervisors to improve risk management processes.

São Paulo, Brazil

Process new accounts: Efficiently handle the onboarding of new customers, ensuring compliance with regulatory requirements and internal policies.Update customer data: Maintain and manage accurate customer information, facilitating seamless service and communication.Analyse marketing categories: Evaluate customer segmentation and marketing strategies to optimize outreach and product offerings.Manage proxy nominations: Oversee the processing of proxy nominations, ensuring timely and accurate submissions for shareholder meetings.Handle insurance data: Support the management of insurance-related information, contributing to the accuracy of customer records and reports.

São Paulo, Brasil

São Paulo E Região, Brasil

São Paulo

Master'S Degree

Master Of Business Administration - Mba

Professional Short Course

Bachelor Of Technology - Btech