Rafaqat Ali Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

I led a team of 105 sales representatives, achieving a remarkable 95% customer satisfaction rate and consistently exceeding monthly quotas.The implementation of distribution KPIs and strategies across all 78 distributors swiftly resolved every complaint within 2 to 3 days.Optimized sales processes, reducing administrative tasks by 30% and enabling the sales team to prioritize client engagement and deal closures.Actively support a dynamic team of over 100 outside sales representatives, skillfully managing a high volume of 75 emails and 25 phone calls daily during the rapid company expansion.Cultivated robust communication channels with 78 distributors, ensuring the prompt resolution of inquiries concerning bonuses, claims, and other matters.Proactively forecasted monthly unit demand for all 78 distributors, including seasonal product demand, and generated comprehensive reports on a zone-wise, product-wise, and month-wise basis.

Lahore, Punjab, Pakistan

Proficient in utilizing marketing analytics tools such as Google Analytics, KEAP, MAILCHIMP, and lead pages, consistently delivering 100% results.Increased team size from four to 22 employees after launching another digital marketing campaign in six months.Made robust conditional email campaigns, leveraging customer interactions with the platform to enhance retention by 23%.Responding to 30–50 comments increased brand recognition and engagement.

Lahore, Pakistan

Ensuring KPIs of all 60 distributors, invoicing, acknowledgment letters, authority letters, bonuses, and claims.Assisting a team of 80 sales representatives with ordering, including preparing sales material for the meeting.Build strong relations with the manager, distribution, accounts departments, and sales team to optimize operational activity by 10–15 percent.Build a report that ensures all distributors have 45 days of inventory in stock according to seasonal product trends.Generate comprehensive sales reports for ten zones, showcasing distributor-wise, product-wise, and unit-wise sales, along with their corresponding values. These reports will provide valuable insights to the management, enabling them to make informed decisions and take necessary actions to boost sales, increase revenue, and drive business growth.