Rafael Quintana Email and Phone Number

As director and head of Insurance practice for Brazil, I am accountable for the sector revenue targets in its entirety being the major contributor to the region revenue plan. This involves leading sales, relationship with customers and key decision makers; collaborative work with different areas such as products, pricing, marketing, operations and legal; monitor market trends and execute thought leadership in industry events; deploy the Go-to-Market strategy and run its execution.

Head of sales and business strategy for insurance industry (general Insurance, health and life insurance) in Brazil. I lead the sales team and strategic initiatives, with a reporting line to brazilian CRO, international sales and insurance global SVP.

Co-founder and CEO of the startup commited to enhance digital customer acquisiton. I led the GTM strategy and product dev. Most of my time was focused in building and executing the strategy (building our value prop, testing the business model), engaging and pitching clients (sales!), product roadmap, team building and reporting to owners. With plenty pragmatism, resilience and focus on solving real business issues, we started with zero customers (and revenue) and +3 years later +10 customers and R$ 6 M revenue (U$ 1.7 million annual revenue). Born as an insurtech (focused in insurance industry), we have successfully expand the business into new segments, including financial services, fintechs and education. In 2019 Active Sales was incorporated by B4B.Ventures and the founding team, including myself, opted for total exit.

InsurTech born in 2011 as the first insurance online broker, with the first realtime online price comparison solution for Auto Insurance. I was a co-founding member in 2011, while representing Bradesco Seguros product team (partner and investor). While leading Active Sales project, from 2015 to 17, I also led Smartia's revenue generation and growth strategies through sales operations (CRM and call center), partnerships with car dealership and repair facilities, lead generations and BI offer. In late 2017, we decided to liquidate the company's assets (technology, brand and website), focusing all our efforts on sister company Active Sales.

Executive Superintendent, Head of Operations for all Personal Lines. With reporting line to COO in Brazil and Latam, responsible for all operational processes in underwriting, policy issuance, portfolio management and policy renewal.

Superintendent of Product Development, Auto and Property. Responsible for the design and execution of the go-to-market strategy, studies and business plan for new products, pricing strategy and competition analysis. Main KPIs: sales growth and ROI in the portfolio. Cooperate with the insurance industry and the different internal areas of the organization (technology, operations, sales, acting, planning and financial teams).

- Auto insurance Pricing, Underwriting & Portfolio managment - Consumer price comparisons (market products and pricing changes anasylis)- UW rules engine managment- Business Inteligence - Product and Partnerships development- IT Project Portfolio Management

Responsible for reviewing and auditing files for compliance, results, coaching, learning and accuracy, assisting claims adjusters to develop proactive strategies that will lead to resolution of claim that is good for both the company and the client. Maintain daily operations of the team to ensure consistent, accurate and fair claims processing in a high level of integrity. Quickly respond to and resolve complaints within the agreed service standards. Take immediate corrective actions when necessary.

Business analyst supporting claims operations processes.