My primary responsibility in this position is to manage the service portfolio and build new offerings. In addition, I am responsible for understanding the business objectives and technical requirements to create a unified view among all stakeholders and get executive approval.Activities:- Managing the entire life cycle of services (Development, production, and retirement)- Matching business goals and technical requirements to create cohesive products and services- Negotiation with commercial and technical teams to build a unique view among all stakeholders- Getting executive engagement and approval to evolve activities - Analysis and research of market trends- Match business outcomes with recurrent services- Solving problems through design thinking techniques- Leading Scrum events

I work as a pre-sales for Managed Services and Microsoft solutions. My main responsibility is to build a solution that address the client's needs. Among my scope of work, the following stand out:- Technical analysis of Request For Proposals- Meeting with customers to understand their technical needs- Designing Microsoft hybrid and public Cloud technical architectures- Creation of technical proposals ( Service Model, Migration strategies, and project costs)- Internal alignment of risks related to the projects- Presentation of technical scenarios to the customers- Matching technical and commercial requirements

- Planning, deploying, and managing Office 365 and Azure environments - Planning, deploying, and managing Symantec Messaging Gateway- Planning, deploying, and managing Veritas Enterprise Vault- Planning, deploying, and managing Veritas Netbackup 7.x - Planning of Microsoft Active Directory domain migration - Microsoft servers administration and troubleshooting

- Management of Windows 2003/2008 Server- Management and optimization of Exchange 2003/2007 environment- Management of System Center Data Protection Manager 2007/2010- Migration fromWindows 2003 Servers to Windows 2008R2- Migration from Exchange 2003 Servers to Exchange 2010- Management of Hyper-V environment through SCVMM 2008 R2- Management of server update through WSUS 3.0 SP2- Management Forefront Client Security

Monitoramento de Links e servidores.Projetos de Melhorias do ambiente de infraestrutura.Administração Data Protection Manager 2010.

Prestava suporte à comunidade de usuários do Hospital Israelita Albert Einstein. Inicie minhas atividades no Hospital atuando como Analista de primeiro nível. Após 10 meses nessa função, passei a administrar os objetos do AD, atuando com criação de contas de usuários, grupos, e permissões de acesso a recursos.