Rafaela Martins Email and Phone Number

Project with public notice 006/2022, ALG-01-0145-FEDER-039588 - "TurExperience Impacts of tourist experiences on the destination image: in search of new opportunities for the Algarve", at the University of Algarve, financed by the European Regional Development Fund (ERDF) through the Operational Program CRESC Algarve 2020, from Portugal2020, European Regional Development Fund (ERDF)

Project with public notice 006/2022, ALG-01-0145-FEDER-039588 - "TurExperience Impacts of tourist experiences on the destination image: in search of new opportunities for the Algarve", at the University of Algarve, financed by the European Regional Development Fund (ERDF) through the Operational Program CRESC Algarve 2020, from Portugal2020, European Regional Development Fund (ERDF)

Contribution and Writing of 2 Case Studies "Listening, Smelling, Imagining, Associating: The Dunkin' Donuts case" and "Multisensory Stimulation and Well-being: Zensenses - Therapy for the Senses" in partnership with Prof. Dr Dora Agapito, for the book Sensory Marketing: Cases in Retail, Hospitality and Tourism.Project funded by FCT.

Client Account Management;Both Content Production and Planning for Social Media;Google Ads;Facebook and Instagram Ads;Marketing and Comms Consulting;PR (Both regarding internal and external demands);Influencer Marketing;WordPress Managing Info;Reports;

Sales Marketing and customer service in a "tailor made" approach.

- Responsible for managing the Facebook Private Group "Passports of Portugal - APIOT";- Assisting the General Page and the Instagram Page (Institutional Communication).- Assisting both Internal and External Communications.- Social Media Content Management and Production;- Design items elaboration for social media content (using CanvaPro);- Workshop Promotion;- Newsletter Design and disclosure for all the subscribers;

- Clipping Reports for Brands like Dior, Guerlain, Acqua di Parma and LOEWE;- Assisting with Media, Influencer and Press Kits for Brands like Avène, Klorane Portugal, Parfois, and Dior;- Participation in the Press Day and Launch of the Guerlain Pore Minimizer.- Press Release Translations;- Contacting Media in order to update the database;- Assisting in Influencer Marketing Campaign Reports for Brands like MO and Wells.- Assisting with Influencer Marketing Campaign Ideas.

Sales Marketing and customer service in a "tailor made" approach during School Summer Break.

Summer and Easter break's job.Customer service, both team and material micro management at the respective workstation.