Rafael Vasquez Email and Phone Number
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Rafael Vasquez is a Vice President, Customer Success | Coupa Supply Chain at Coupa Software. He possess expertise in supply chain management, supply chain optimization, logistics, business strategy, transportation and 14 more skills. He is proficient in Portuguese. Colleagues describe him as "Durante los casi 6 años que tuve la oportunidad y fortuna de colaborar con Rafael, encontré, no solo a un profesional que día con día, año con año se fue superando en cuanto a conocimientos de Cadena de Suministro, de Manejo de gente, de administración de Negocios, de Pensamiento Estratégico que le ha convertido en un activo muy valioso para la organización en la que colabore agregando el factor WOW a cada actividad que el realiza... no, no solamente encontré a ese profesional sino a una PERSONA que hace empatía con los que lo rodean, que busca el que TODOS ganen, un ser humano con quien hablar y poder departir no solamente una conversación de trabajo sino conversaciones más allá de lo cotidiano. En resumen, un PROFESIONAL en lo que hace y sabe hacer sino un SER HUMANO en el que puedes confiar."
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Vp, Global Customer Value ManagementCoupa Software Apr 2024 - PresentFoster City, California, UsGlobal customer success leader for Coupa Supply Chain (powered by LLamasoft) solutions committed to delivering unparalleled value and ensuring long-term customer success for each one of our customers. Responsible for building and leading our high-performing Customer Success teams globally, implementing customer-centric processes, and fostering strong client and partner relationships to drive customer satisfaction, retention, and revenue growth. -
Global Head Of Supply Chain Professional ServicesCoupa Software Jun 2023 - Apr 2024Foster City, California, UsGlobal Head of Professional Services for Coupa Supply Chain products portfolio. Responsible for overseeing all projects and solution delivery worldwide while ensuring the successful implementation of Coupa Supply Chain solutions, and guaranteeing maximum value and success for our customers.
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Regional Vice President, Supply Chain Professional Services - AmericasCoupa Software Oct 2022 - Jun 2023Foster City, California, UsSupply Chain Professional Services head for North America and South America. Helping our customers develop their internal capabilities around continuous design to optimize their Supply Chains and accelerate their decision making processes for improved spend management, while balancing risk and resiliency, as well as getting them closer to their ESG objectives.
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Regional Vice President, Customer Services & Value ManagementCoupa Software Jan 2021 - Jan 2023Foster City, California, UsCustomer Success and Professional Services head for Latin America, overseeing the entire portfolio of solutions from Procurement to Supply Chain.Responsible for net new implementations (services revenue, margin and utilization) as well as post-go live support, adoption, and overall Customer Value Management across the entire customer lifecycle, including subscription renewals and ACV retention.
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Regional Vice President, Customer SuccessCoupa Software Apr 2019 - Jan 2021Foster City, California, UsCustomer Success team leader for Latin America, responsible for making sure customers achieve and exceed their expected outcomes around Supply Chain Design and Digital Decisioning by: - Establishing the framework to help customers define their long-term plans (including but not limited to People, Process, Technology & Strategy) around Supply Chain Design, Planning and Optimization.- Developing a local team of Supply Chain Design and Digital Decisioning specialists, to guarantee the service and support of our growing customer base in the region.- Ensuring the alignment and proper execution of Implementation projects, Coaching and Training engagements. - Supporting and Enabling the local Alliance & Partner community through training, coaching and certification initiatives.- Serving as customer advocate within the organization, and providing visibility of industry trends and challenges to make sure our strategies and solutions are aligned to cover them.
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Managing DirectorCoupa Software Feb 2016 - Mar 2019Foster City, California, UsResponsible for the development and expansion of LLamasoft operations in Latin America as well as for helping LLamasoft's Latin America largest manufacturers, retailers, food and beverage suppliers and agribusinesses create intelligent and optimized supply chain strategies as they establish their internal supply chain design practice. Advocate of the Digital Decision Making + Supply Chain Design COEs; because with the right combination of people, process, technology and strategy, companies can enable “digital twins” of their supply chains to optimize their planning and execution, and run thousands of scenarios that will allow them to take the guesswork out of complex decision making.
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Solutions ManagerCoupa Software Sep 2013 - Dec 2017Foster City, California, UsLLamasoft supply chain design software helps organizations worldwide design and improve their supply chain operations. LLamasoft solutions enable companies across a wide range of industries to model, optimize and simulate their supply chain network, leading to major improvements in cost, service, sustainability and risk mitigation. Headquartered in Ann Arbor, Michigan, LLamasoft is a leader in supply chain excellence and innovation, advancing technology focused on continuous improvement of enterprise supply chains for the world’s largest organizations.
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Senior Supply Chain Design ConsultantCoupa Software Apr 2012 - Mar 2016Foster City, California, UsSupply Chain Design & Strategic Consultant with experience in Latin America; focused on solving both commercial and humanitarian logistics problems, by applying technology and expertise in Supply Chain Network Design & Optimization, Inventory Optimization, Transportation Routes, Merger & Acquisition Strategies, Sales & Operations Planning, Sustainability, Risk Management & Contingency Plans.
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Key Account ManagerLogistics Services (Panama) Aug 2011 - Mar 2012Panama, Panama, Pa -
Ts Operations & Supply ChainTetra Pak Mar 2008 - Jun 2011Ch-1009 Pully/Lausanne, Switzerland, Ch
Rafael Vasquez Skills
Rafael Vasquez Education Details
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Georgia Institute Of TechnologySupply Chain Engineering -
Universidad Latina De PanamáSupply Chain Management
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Universidad Latina De PanamáMaster Of Business Administration (M.B.A.)
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Universidad Católica Santa María La AntiguaIndustrial Engineering
Frequently Asked Questions about Rafael Vasquez
What company does Rafael Vasquez work for?
Rafael Vasquez works for Coupa Software
What is Rafael Vasquez's role at the current company?
Rafael Vasquez's current role is Vice President, Customer Success | Coupa Supply Chain.
What is Rafael Vasquez's email address?
Rafael Vasquez's email address is ra****@****ive.com
What is Rafael Vasquez's direct phone number?
Rafael Vasquez's direct phone number is +173441*****
What schools did Rafael Vasquez attend?
Rafael Vasquez attended Georgia Institute Of Technology, Universidad Latina De Panamá, Universidad Latina De Panamá, Universidad Católica Santa María La Antigua.
What skills is Rafael Vasquez known for?
Rafael Vasquez has skills like Supply Chain Management, Supply Chain Optimization, Logistics, Business Strategy, Transportation, Strategic Planning, Logistics Management, Project Management, Supply Chain Consulting, Data Analysis, Supply Chain Engineering, Network Optimization.
Who are Rafael Vasquez's colleagues?
Rafael Vasquez's colleagues are Cristhian Giuseppe Zambrano Vivas, Santosh Yashwant Jadhav, Nicholas Mcintyre, Pete Marklew, Tommy Hodge, Sorin Andrei, Sandra Helena Fonseca.
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