Rafay Ali Email & Phone Number

Dallas, Texas, United States

Business Consulting American Telecommunication Provider• Led a thorough analysis of the current mobile product landscape and the various pricing models of current industry leaders to create an economically competitive and viable mobile product strategy• Ideated concepts for mobile products/services via independent research on historical trends, emerging tech, and evolving development opportunities • Developed a future state roadmap identifying prospects to support existing product growth as well as conceptual product endeavors several years ahead • Identified strategic growth opportunities in working with the client to debut a new mobile network carrier across the United States• Interfaced with several departments and teams to ensure accuracy of information to be included in marketing materials, legal disclaimers, and general consumer facing content Multinational Consumer/Private Bank• Setup and conducted sprint sessions with client side managers to identify high risk processes across Asia, Mexico, Europe, and the Americas. • Evaluated current risk control measures for necessary improvements and proposed solutions with cost of implementation (estimated through a collaborative evaluation with the tech team)Technology Consulting American Multinational Financial Services Company• Independently designed, constructed, and lead a live demonstration of an excel based User Interface of an estate planning tool

Addison, Texas, United States

• Designed and facilitated development of the future organizational sales strategy via an implementation of a bespoke system built to collect data from clients, identify key metrics, and eventually presented findings using models created in Tableau.• Established online sales platform to create an additional revenue stream while also resourcefully offloading excess inventory

Plano, Texas

• Supported the execution and propagation of a refreshed online portal for vehicle management. Aimed towards the enhancement of the end-to-end consumer experience• Engaged in conversation/collaborated with all U.S. dealerships to identify and consolidate data on significant pain-points in the vehicle procurement process and personally engaged in efforts to effectively resolve major concerns affecting consumers in the United States• Envisioned and executed roadmaps focused on increasing customer satisfaction and simplifying the retail and virtual customer experience to various dealerships across the nation to fulfill requests for customer assistance in order to maintain positive client relations

University Of Texas At Dallas

• Developed a system that analyzes recorded phone calls for sentiment analysis• Provided a statistical analysis of the number of calls that were miscategorized by the company’s current system• Developed a cost benefit analysis identifying $600,0000 in potentially reduced costs from taking our prototype to a production level system and presented to a team of company executives

University Of Texas At Dallas

▪ Invented a concept for an application to recommend meals to prepare using limited resources▪ Complied and presented workflow diagrams, context diagrams, use cases, class diagrams, sequence diagrams, entity relationship diagrams, data dictionaries, and class diagrams to model what it would take to bring the application to the real world

Richardson, Tx

• Carefully coordinated and promoted use of 12 shared university vehicles • Provided assistance to students with special needs in getting to class and various university events throughout the day• Instructed new hires on how to maintain and operate vehicles

Dallas, Texas, United States

• Received daily shipments and cross checked with order invoices• Maintained a welcoming, clean, and friendly atmosphere• Advised customers on Jewelry that would best suit their lifestyle

Dallas/Fort Worth Area

• Managed inventory between storage site and retail space • Coached and supervised new hires on a bi-weekly bases• Accounted for and secured daily bank deposits

Bachelor Of Science (B.S.), Information Technology

Education record

Activities and Societies: Debate club, Philosophy Club, and Student Council