Senior It Business Desk Specialist
Current- IT customer support (2nd Line)- coordinating of system updates implementations- conducting fallow-ups to ensure problem resolution and service requests completion to user satisfaction (ticket system OTRS)- cooperation with external software suppliers (LogiFact, Webcom, Enova, Edison, Rufinet, Bonair, Ineo)- participation in internal tests of: PLM, ERP, WM, WMS, DMS