Developing and sustaining solid relationships with key clients that bring in the most income for the company.Addressing and resolving key clients’ complaints.Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

Duties and responsibilities:• Completing registers, head count, deployment and engaging dco's in team briefs• Provide leadership and co-ordinate a team of 40 - 70 workers every shift. Making sure that performance and KPI targets are met.• Reporting to Duty Section Manager • Working under preassure, prioritising and chasing workgroups in pack 01 ensuring we meet deadlines• Currently i am involved in a project• Identify where services can be improved and develop these• Mentor and manage the team, ensuring that daily/weekly goals are carried out and team is on target to achieve objectives • Performing 1-2-1's along with performance reviews with team members• Energising your team to achieve high level of motivation• Upholding company standards and policies within the team• Solving problems in a fast paced environment

• Recruited managerial staff for business partners, i.e. DHL, ASDA, TESCO• Recruited warehouse staff ORDER PICKING, TRAY WASH• Coordinated the recruitment process• Trained and supervised Team Leaders• Prepared working plans and supervised the subordinate Team Leaders• Defined and supervised projects in the field of reconstructing warehouse environment and logistic processes• Improved warehouse processes• Controlled warehouse operation budget and implemented savings solutions

• Managed the shop and the team• Coached and motivated the team, enhanced development• Ensured the highest standards of customer service• Improved individual, team and shop efficiency• Maximized sales and profits• Observed corporate standards• Ensured positive image of the company• Participated in creating budget

• Prepared sales offers and acquired clients • Negotiated with prospective and existing clients• Managed an English company’s branch• Created company annual budgets• Managed the staff• Attended the contractors