Rafał Grudowski Email & Phone Number

• Achievements and Process Improvements:
• Redesigned event streaming ingestion pipeline, greatly reducing costs, simplifying deployments and improving reliability
• Implemented custom Airflow operators, achieving fully idempotent salesforce integrationResponsibilities:
• Developing event streaming pipeline
• ETL development and orchestration
• Data Migration

• Achievements and Process Improvements:
• Used Python to automate personalised emailing to Data Warehouse users
• Simplified working with metadata by generating SQL in Power QueryResponsibilities:
• ETL development using SQL and in-house built orchestration tool
• Teradata Data Warehouse development
• Query optimisationTechnologies:

Wrocław, Woj. Dolnośląskie, Polska

• Achievements and Process Improvements:
• Created a proof of concept Data Warehouse in SQL Server and Data Pipeline withApache Airflow
• Eliminated data silos by creating a master dataset in Power BI
• Eliminated the need to manually import data into the Data Warehouse, by automating ETL with python
• Automated data retrieval from ServiceNow instance with SSO Authentication
• Automated email attachment processingResponsibilities:

Wroclaw, Lower Silesian District, Poland

Achievements and Process Improvements:- Automated data retrieval process by developing a dedicated Windows Formsapplication in C#, to communicate with ServiceNow API- Created Excel reports connected directly to ServiceNow API- Automated multiple Excel reports and dashboards using VBA and Power Query M- Automated task scheduling with MS Power Automate.

Bielany Wrocławskie

Achievements and Process Improvements:- Provided formal training sessions to dispatchers on tool features and processes- Conducted SharePoint Workshops- Completely eliminated misses of many GSD responsibilities by working closely with product management to ensure proper tool funcionality- Improved both quality and efficiency of GSD agents work by proposing.

Wroclaw, Lower Silesian District, Poland

- Customer service- Analysing issues and implementing a correct resolution- Monitoring and updating incidents in ticketing system- GSD mailbox management- Dispatching engineers in different countries to support end users

Master'S Degree, Business Informatics, 5

Specialization: Big Data Master thesis: Data processing system in conditions of limited access to sources from external systems, using.

Bachelor Of Science - Bs, Electrical And Electronics Engineering, 4,5

Specialization: Acoustic Engineering Bachelor thesis: Measurements of airborne sound insulation of noise barriers in situ