Rafał Wardziak Email & Phone Number

Katowice, PL

Gliwice, Woj. Śląskie, Polska

As an experienced Scrum Master, I am dedicated to driving agility, collaboration, and continuous improvement within cross-functional teams. With a strong commitment to the Scrum framework, I enable teams to deliver high-quality products and services while fostering a culture of transparency and adaptability.I lead and facilitate key Scrum ceremonies.

Katowice, woj. Śląskie, Polska

Managing Global Command Centre team, consisting L1 and L2 engineers. Providing the highest quality services from technologies of: Unix, Batch, Wintel, Linux, Virtualization, Oracle, MSSQL, Backup and Storage. Ensuring that the services meet contractual obligations and the targets. Continuous implementation of new solutions to improve the quality of.

Katowice, woj. Śląskie, Polska

Managing service delivered from service line unit to the customer, ensuring that the services provided are of a high quality to meet contractual obligations and that the targets are met. Provide a broad range of security and authorisation support for several SAP systems worldwide. Ensuring SAP Business processes reliability and providing day to day support.

Monitoring and managing ERP / SAP systems and ensure that SAP systems are available for service. Maintaining complex SAP Landscape, involving multiple new dimension products. Coordinating changes related to security and authorization in SAP ERP. Maintaining and configuring roles, transactions and authorization objects, performs SoD checks. Investigating.

Katowice, woj. Śląskie, Polska

Supporting Bundle Suppliers management within Service Integration (both from volumes and quality perspective). Clarifying minor process and procedural gaps regarding access requests with Knowledge and Service Request Management Leads. Providing trainings and guidance to Service Request Analysts Team. Acting as a Subject Matter Expert in all Service Request.