1. Managing B2C Department Service Delivery and activation process in PON (FTTH), CU, ETTH, HFC technologies and regulated services like WLR, BSA, LLU and Mobile services with accepted standards.2. Managing Data Entry Department3. Managing relationship with Vendors4. Managing relationship with internal and external customers5. Preparation and management of the annual budget.6. Managing employees across the country team (organization 100+) .7. Optimization of managed processes and motivation systems based on KPI

- Responsibility for managing the service delivery and activation process in PON (FTTH), CU, ETTH, HFC technologies and regulated services like WLR, BSA, LLU and Mobile services with accepted standards. - Responsibility for printing house, archive and central documents Office for Customer Process.- Managing Phone Book and Telephone number office process in cooperate with Orange partner. - Selection, negotiations and management of over 20 outsourcing partners working across the country.- Preparation and management of the annual budget.- Responsibility for managing employees across the country team .- Optimization of managed processes