Experienced Director of Operations with a demonstrated history of working in the hospital & health care industry. Skilled in Strategic Planning, Business Process Improvement, Healthcare, Leadership, and Project Planning. Strong operations professional with a University of Unani focused in Unani Medicine from Hindu College Bambalapitiya. People find me to be an upbeat, self-motivated team player with excellent communication skills. For the past several years I have worked as a Director at a US-based company and managed a bunch of Medical Transcriptionists/Scribes/Coders who directly deal with US Healthcare specialists such as Medical Doctors. My experience includes successfully calling people in director-level positions and dealing with US customers for over 15 years now. Also, I am a dedicated person with a family of four. I enjoy reading, and the knowledge and a perspective that my reading gives me have strengthened my managing skills and presentation abilities.