Rafeek Saifi

Rafeek Saifi Email and Phone Number

Implementation Consultant @ TPCS TECH
New Delhi, DL, IN
Rafeek Saifi's Location
New Delhi, Delhi, India, India
About Rafeek Saifi

🌟 Customer Support Specialist | Implementation Executive | Data-Driven Professional 🌟With over two years of experience in customer support and technical implementation, I am passionate about enhancing client satisfaction, streamlining workflows, and driving data-backed decision-making. I’ve honed my skills at top firms, including Tech Mahindra (for Flipkart) and Buzzyears Education, where I handled diverse roles from chat and voice support to end-to-end implementation projects.Key Strengths:Customer Success & Retention: Skilled in crafting strategies that drive loyalty and client retention, I go beyond solving issues to build lasting client relationships.Data Analysis & Reporting: Proficient in Excel, SQL, and Power BI, I bring data insights that shape decisions and optimize workflows.Technical Expertise: Currently expanding my knowledge in HTML, CSS, ReactJS, Python, MySQL, and Oracle to enhance my technical support and implementation skills.Project Management: Experience in using JIRA and ticketing systems to manage multiple client requests, ensure timely resolution, and achieve project milestones.I am a committed, adaptable professional eager to leverage my skills in a new role where I can bring value through both customer-centric strategies and technical implementation. Let’s connect if you’re looking for a detail-oriented and results-driven addition to your team.

Rafeek Saifi's Current Company Details
TPCS TECH

Tpcs Tech

View
Implementation Consultant
New Delhi, DL, IN
Website:
tpcstech.com
Employees:
10
Rafeek Saifi Work Experience Details
  • Tpcs Tech
    Implementation Consultant
    Tpcs Tech
    New Delhi, Dl, In
  • Buzzyears Education Private Limited
    Implementation Executive
    Buzzyears Education Private Limited May 2023 - Sep 2024
    Gurugram, Haryana, India
  • Tech Mahindra
    Customer Support Associate
    Tech Mahindra Apr 2022 - Feb 2023
    Noida, Uttar Pradesh, India
    customer support associate

Rafeek Saifi Education Details

Frequently Asked Questions about Rafeek Saifi

What company does Rafeek Saifi work for?

Rafeek Saifi works for Tpcs Tech

What is Rafeek Saifi's role at the current company?

Rafeek Saifi's current role is Implementation Consultant.

What schools did Rafeek Saifi attend?

Rafeek Saifi attended Jamia Millia Islamia.

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