Raffaele Petruzzi Email & Phone Number

As an IT project associate at Dovetail Furniture, a leading wholesaler of custom-made furniture, I have been involved in various IT projects and initiatives that enhance the customer experience and deliver value to the business. I have created heatmaps for regional salespeople with leads on potential customers, assisted in a large ERP database migration, and managed an email campaign with customers. In my role, I have demonstrated strong data analysis and project management skills, as well as analytical and problem-solving abilities. I have also learned how to use various tools and platforms, such as Acumatica, Excel, and PowerPoint, to optimize workflows, automate tasks, and design informative tutorials. I am passionate about improving the customer experience and delivering value to the business. I enjoy working with a diverse and collaborative team, where I can contribute to the success of the organization and learn from others. I have recently acquired two certifications from SANS Technology Institute: GSEC and GISF, to further enhance my knowledge and skills in the IT field. I am looking for new opportunities to apply my skills and knowledge, and to grow as a professional in the IT sector or in a business sector with a tech component.As a Data Analyst Intern at Shareabilty, I demonstrated a history of success in tracking, analyzing, and leveraging modern social media trends. I showed a proven ability to identify emerging influencers in niche spaces and develop effective strategies to amplify brand presence. I was skilled in creating algorithms to set realistic campaign goals for music artists on platforms like YouTube and Google. I collaborated with cross-functional teams, particularly IT, to address internet safety concerns and implement security measures like 2FA. I was also proficient in leading the AI task forces and evaluating new AI tools to enhance business operations. I created short form content strategies across platforms like TikTok, YouTube Reels, and Instagram Shorts, with expertise in converting long form videos into captivating short form content using AI tools. I became proficient in automating reporting and data analysis processes using Excel scripts.