Under my Project Manager Officer and Team Leader increasing responsibilities, I am responsible for driving business support services across several businesses by leading Business Simulation, User Acceptance Test and Business Readiness Test activities. My in-depth knowledge of the telecommunications industry key trends and challenges allowed me to undertake Test Manager, Technical Writer and Technical Trainer responsibilities. In this role, I have coordinated various activities and managed project team resources. At interpersonal level I have developed efficient communication skills and ability to interact with senior internal (Senior Mgmt.) and external (customers and suppliers) stakeholders, anticipating and addressing resolving potential conflicts as well as proactively managing expectations. My organizational capabilities enable me to effectively prioritize resources and activities and manage daily operations to continuously deliver on Customers and Company goals.Main competences:• Customer relationships management.• Vendor and/or Third Parties relationships Management.• Contract management.• Budget management.• Project summaries for Management writing.• Coordination of Project documentation editing and publishing.• Direct Editing of Education documentation and User Guides.• Education logistic and support management.• Education: training on the job or classroom teaching.• Project reports setting and management.