Raffay Rafi Email & Phone Number

Toronto, Ontario, Canada

Recruited to work in five restaurants in terminal 1 departure. Would work in the downstairs prep kitchento clean all the large industrial appliances ● Responsible for washing dishes, glassware, flatware, pots, and pans using industrial dishwashersand by hand as needed.● Maintain cleanliness and sanitation standards in accordance with OTG Management and healthdepartment regulations.● Work collaboratively with kitchen and restaurant team members to maintain efficient operations.● Support kitchen staff by ensuring timely availability of clean dishes during peak and off-peakhours.● Uphold OTG Management's standards of customer service and professionalism at all times.

Brampton, Ontario, Canada

● Assisted on average 50 customers per day in finding products and resolving inquiries in a busyretail environment● Ensured a positive shopping experience by providing product knowledge and guidance onpurchase● Actively listen to customer needs, offered personalized recommendations, and addressed anyconcerns promptly● Achieved a customer satisfaction rating of 95% and received positive feedback from customersand supervisors.

Brampton, Ontario, Canada

● Served approximately 200 customers daily in a fast-paced restaurant environment .● Assembled an average of 300 berger, sandwiches, and salads per shift, ensuring correct portionsizes and maintaining cleanliness of workstations● Multi-tasked effectively to handle multiple orders simultaneously, minimizing wait times forcustomer● Reduced food waste by 15% through efficient preparation techniques and accurate portion control