Christina Rafferty Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

County Dublin, Ireland

Sales Associate - KBC Stillorgan Hub- Responsible for leading the development of the Hub strategy to deliver the full range of KBCI products and services to a diverse customer base in a cost effective, and compliant manner while building KBC's reputation and reach across communities- Responsible for leading and developing a high performing team ensuring.

County Dublin, Ireland

MyBank Advisor -Involved in the Re-Launch of KBC's Staff Banking proposition ensuring an exemplar, fully confidential service provided to staff on all interactions and applications. -Educating new and existing staff to the products and services available to them via Team Meeting and New Trainee Induction Presentations.-I worked closely with Products and.

College Green

Highly effective Sales and Service Banking Specialist delivering on weekly, quarterly and annual KPI's as set by KBCI Group in KBC Flagship Hub.- Digital Champion for College Green- Mortgage Champion and Product Owner for Hub- Winner of Most Improved Hub December 2015 - Nominated for Champion Sales Team 2015/16

Nationwide

• Member of Agile Distribution Team of which the core values include;
• Providing a high quality face-to-face customer centric service to direct retail customers.
• Providing a comprehensive and professional selling, advisory and delivery service to customers.
• Operate to monthly, quarterly and yearly sales targets.Acting Team Lead for Agile Team when on location, following through on all queries from clients to colleagues. Nominated for Financial Sales Advisor of the Year.

Customer Service Agent responsible for Inbound and Outbound callsRetaining deposit book acquired by AIB from Anglo Irish Bank, dealing with large scale deposit holding customers while assisting management in the smooth transition for clients from Anglo to AIB GroupAcquiring new business both within the deposit book existing clientele and externallyCustomer.

Direct Banking, Time House Naas

Responsible for management of inbound and outbound calls selling and processing applications for Loans, Overdrafts, Credit Cards, Saving Accounts, Home (AXA) and Health Insurance (Aviva).Appointed Home Insurance Champion and Saving Accounts Opening Champion due to strong sales in these areas.Member of team working towards a New Notecounter Project in ATM.

General Insurance Certificate

Certificate Of Banking In The Digital Age, Digital Banking And Customer Experience Management, Merit

Diploma In Financial Advice, Loans, Regulations, Savings & Investments, Pensions, Life Assurance, Financial Planning

Diploma in Financial Advice - Qualified Financial Advisor

Ux / Ui Design

User Experience Design concentrating on the modules of - User Experience Theory - Research Techniques - Research Analysis - Experience.

Professional Diploma Digital Marketing And Strategy, Marketing

Completed Diploma in Digital Marketing and Strategy, a course which brings together all the skills necessary to design, build, manage and.

Introduction To Office Skills Diploma, Microsoft Word, Microsoft Excel, Speed Typing, Audio Typing, Effective Business Communication, Distinction

Completed Speed Typing Exam with approximately 78 words per minute.