S M Rafiullah Khan Email & Phone Number

United Arab Emirates

• Expert in Assemble, installation & troubleshooting Computer/Laptop & others peripheral devices.• Installation Windows servers & client operating systems (Windows, Mac, some Linux and Android). • Upgrading the RAM using SDRAM-PGM with corresponding codes for speed and capacity.• Follow all applicable work instructions to perform testing and repair processes, assembling various brands of motherboard for RAM testing.• Install all suitable applications, anti-virus & configure Outlook email client (Outlook 2007/2010/2013/2016) with archived mail as per specification. Troubleshooting software errors & stoppage messages.• Install, configure & support all types of printers, scanners, projectors, readers, video conferencing • Install & configure NAS storage devices, including daily backups and data recovery.• Install and configure LAN, Intranet, Wireless Network, Access Point, WI-FI, Switch, Router etc.• Install & configure of analog & digital CCTV systems with DVRs, NVRs.• Manage attendance management systems, including installation & configuration of access controls.• Systematic documentation, data processing & reporting to top management. • Teamwork, Effective communication & good relationships skills with all departments & colleagues.

Dubai, Uae

Pabna, Rajshahi, Bangladesh

• Assemble, Installation, Support & Troubleshooting Computer/Laptop & others peripheral devices.• Install standard OS (Windows, MAC, Linux) & others application & configure. • Configure official user ID, Outlook email account, Internet access & others services.• Configure & support of Print, scanner, projector.• Basic Networking design, planning, network cable cabling, pulling, termination, testing.• Install and configure LAN, Intranet, Wireless Network, Access Point, WI-FI, Switch, Router etc.• Configure & Install of all network system (Wireless Network, Access Points, Switch, Router)• Manage attendance management systems with installation & configuration of access controls.• Install & configure of analog & digital CCTV systems with DVRs, NVRs.• Configure & support of communication IP phone system.• Maintain Windows Domain Controller, Active Directory & MS Exchange Server.• Ensuring electrical & security safety standards of the company’s IT equipment.

Dhaka, Bangladesh

• Assemble, Installation, Support & Troubleshooting Computer/Laptop & others peripheral devices.• Installation Windows servers & client operating systems (Windows, Mac, some Linux and Android). • Operating system imaging, backup & recovery (by Acronis True Image Software).• Install all suitable applications, anti-virus & configure Outlook email client (Outlook 2007/2010/2013/2016) with archived mail as per specification. Troubleshooting software errors & stoppage messages.• Install, configure & support all types of printers, scanners, projectors, readers, video conferencing • Install & configure DNS, DHCP, File Server, Backup Server, Active Directory, Group Policy• Manage Active Directory, create domain users & assign user-based permissions to users• Install & configure NAS storage devices, including daily backups and data recovery.• Setting-up work-stations with computers, networks & others necessary peripheral devices.• Basic Networking design, planning, network cable cabling, pulling, termination, testing.• Install and configure LAN, Intranet, Wireless Network, Access Point, WI-FI, Switch, Router etc.• Install & configure of analog & digital CCTV systems with DVRs, NVRs.• Manage attendance management systems, including installation & configuration of access controls.• Setup & configure IP-Phone system (without VOIP server).• Little experience at graphic design and digital marketing.• Systematic documentation, data processing & reporting to top management. • Teamwork, Effective communication & good relationships skills with all departments & colleagues.• Ensuring electrical & security safety standards of the company’s IT equipment.