Rafiullah O. Email & Phone Number

United States

Remote

Supporting operations for 58 partners success managers

Remote

Assigned by Addison GroupMonitoring customer requests for North Carolina PreK PD required training for schedule.● Preparing & creating North Carolina DCDEE PD virtual training In Zoom & Eventbrite.● Assigning North Carolina PreK PD training sessions to the network trainers in the Training Zoom account.● Updating the training sessions database for schedules and monitoring the North Carolina PreK PD attendee registration report daily.● Updating attendance reports on a monthly basis using Pivotable, for all North Carolina PD sessions.● Monitoring & responding to the training inbox for all internal & external customer queries and problems in a timely manner.● Troubleshooting attendee and trainer issues for PD sessions in a timely manner.● Coordinating Partner Success VP for the transition of around 60K current OPD users to the new online Professional development-OPD Quorum platform.● Any other duty assigned by the supervisor.

United States

1. Daily Contacting 40-50 Leads by call, Email, text message.2. Give them knowledge of liberty SBF CRE Products.3. Answering the potential borrower's questions.4. Collecting Full package deal documents for review.5. Reviewing Full package Documents and presenting them to the credit department.6. Providing the quotation to borrowers and if they accept move forwarding to closing.

Remote

Assigned by Aerotek1. Reviewing PPP loan applications for Missing/Incomplete documents2. Reaching the borrowers for missing/Incomplete documents & updating the salesforce database.3. Communication with borrowers through Phone & Email.4. Making 30-40 Calls daily to the borrowers for following up on their loan applications.5. Sending 30-40 Emails daily to the borrowers for missing and incomplete document requests.6. Updating Salesforce database for the borrower's applications documents and processing.7. Using Microsoft 3658. Any other duty assigned by team lead.

Remote

1. Participation Loans QC2. Etran Exceptions update3. Paycheck protection program borrowers applications review 4. Reaching SBA for corrections on borrower's name.5. Reviewing Commercial, Residentials,Multifamily property loan documents for completeness 6. Reaching the Bank relationship manager for missing or incomplete documents7. Any other duty assigned by the team lead.

Glen Allen, Virginia

Assigned by Robert half1. Maintained data entry requirements by following data program techniques and procedures.2. Scanning and indexing of sensitive bank documents while cross-checking information.3. Collected, organized, and updated data in spreadsheets/databases using Microsoft Excel. 4. Communication to the branches for CBO remediation via Email & phone.5. SBA Loans application review for missing documents/incomplete documents & Data entry.6. Direct outreach to the customer for Documents Signature through DocuSign7. Updating AUB database with required information received from customers and reaching customers for incomplete documents through Phone calls & Email communications.8. Extracted data from source documents and entered it into the computer database/Application. 9. Troubleshoot data problems; follow up with team leads to resolve issues.

-Delivering the Prime Customers Packages with providing the best quality service

Afghanistan

● A private company having 200+ staff members Serving the US Government, Afghan Government, Coalition Forces, and other Public & Private interests) Prime Contractor of US Army Fuel Supply in Afghanistan in all 34 provinces. ● Made financial system for the company and organized all past data into System and made some Excel formats like for payrolls, Fund Request, Cover Letter, Budget plus Maintenance of $10,000.00 Petty Cash & reduced the unnecessary cost by 30-40%. ● Managed A/P & A/R, Processing Invoices, Bank reconciliation, and creating financial reports. ● Reviewed all subcontractors’ invoices to match the actual company data and processed for payment with weekly subcontractors' account reconciliation. ● Developed a collection plan for A/R of approximately $2M for services rendered in the past before joining the company.● Responsible for analyzing, and processing vendors' invoices matching invoices against the orders. ● Fraud deductions in Supplier and subcontractors’ invoices against the quantity delivered during the period.● Successfully reduced the operational cost by 25% by reviewing all fund requests and bills. ● Prepared and maintained payroll for 40-50 staff members.

Afghanistan

● One of the largest First Private banks in Afghanistan having 112+ Branches in 34 Provinces.● Monitored Branch Cash Management. ● Prepared Branch Staff payroll on monthly basis. ● Administered daily Deposit and withdrawal Transactions monitoring in order to avoid the difference and decreased the difference to 0%. ● Revised LCTR (Large cash transaction Report) of withdrawals and deposits to fulfill the bank compliance policy. ● Trained 10-12 new hires on standard banking operations and the bank’s ethical practices to ensure quality service. and increased the productivity of the branch by 25%. ● Managed day-to-day branch operations and supervised branch staff to avoid any issues and provide quality service to the customer. ● Generated expenditure report (Monthly, Quarterly, Annually). ● Implemented head office rules and regulations to keep customers' satisfaction. ● Reduced branch costs by reviewing daily expense vouchers 15-20%.

Bachelor’S Degree (Equivalent To Usa Bachelor Degree), Economics And Finance, Cgpa 3.2/4

It Support Professional Certificate, Information Technology

Courses in this Professional Certificate 1.Technical Support Fundamentals 2.The Bits and Bytes of Computer Networking 3.Operating Systems.

Education record

Activities and Societies: 1.CV Customization 2.Cover Letter Customization 3.Interview Skills

Osha, Safety, 30 Hours

OSHA 30 Hours Safety Course Presented By Engineering Partnership Research and Services Organization From Sep 13,2011 through Sept ,21,2011.

Mcse, Information Technology

Activities and Societies: interesting in browsing and learning some thing new every dayDone Microsoft Certified System of Engineering.