Rafliansyah Ruslan Email & Phone Number

Bali, Indonesia

Indonesia

Operations• Operational Efficiency in Settlements: Automated key reconciliation and settlement processes, significantly reducing manual workload by 80% and enhancing accuracy by 99%.• Treasury Management: Monitored and managed business reserves to maintain financial stability.• Customer Experience Leadership: Guided the CX team in the beta phase, ensuring effective user support and feedback collection for ongoing product refinement.

Indonesia

• Successfully led the team to hit all milestones on schedule and secure our CEX license• End-to-End User Facing: Developed an intuitive user onboarding process & KYC for 120 beta users, laying the groundwork for future scalability.• Core Platform: Managed the Exchange Core, Order Management System, and Internal Ledger & Clearing System, designed to handle 1000 transactions per second.• On-Ramp and Off-Ramp Optimization: Integrated multi-bank fiat channels via payment gateway… Show more • Successfully led the team to hit all milestones on schedule and secure our CEX license• End-to-End User Facing: Developed an intuitive user onboarding process & KYC for 120 beta users, laying the groundwork for future scalability.• Core Platform: Managed the Exchange Core, Order Management System, and Internal Ledger & Clearing System, designed to handle 1000 transactions per second.• On-Ramp and Off-Ramp Optimization: Integrated multi-bank fiat channels via payment gateway systems and built custom bridges for Polygon and Arbitrum networks, achieving an average coin withdrawal time of 3-5 minutes.• Backoffice System: Established backoffice systems to support efficient operations and meet regulatory compliance standards. Show less

Bali, Indonesia

- Successfully leading the development of @insured.finance, a cutting-edge decentralized P2P insurance marketplace in partnership with Polygon and Chainlink- Overseeing the creation of Melx.io Bikebattle, an innovative play-to-earn game inspired by popular titles such as SimCity and Civilization, built on the Polygon network with NFT metadata support on OpenSea.

Bandung Area, West Java, Indonesia

Key Achievements:• Secured over IDR 3B in paid school contracts per triennial• Generated IDR 500M in revenue within the first year• Saving 70% operational cost of BULOG’s Corporate University by transformingit with Knowledge Management System, flipped classroom-blended learning• Obtained IDR 750M in government grants for contributions to education• Helping 1,200+ Indonesian vocational students to get employment throughpartnerships with Axioo Class Program and… Show more Key Achievements:• Secured over IDR 3B in paid school contracts per triennial• Generated IDR 500M in revenue within the first year• Saving 70% operational cost of BULOG’s Corporate University by transformingit with Knowledge Management System, flipped classroom-blended learning• Obtained IDR 750M in government grants for contributions to education• Helping 1,200+ Indonesian vocational students to get employment throughpartnerships with Axioo Class Program and top-tier tech companies inSingapore and IndonesiaResponsible:• Enhanced operational efficiency across development and operation teams byimplementing structured processes, tools, and guidelines• Established long-term vision and strategy for scola.id, olle.co.id, and corpora.id• Developed and executed product strategy and roadmap• Monitored and reported KPIs for product management• Managed beta and pilot programs for early-stage products• Crafted core positioning and messaging for products• Fostered cross-functional collaboration among development, operation,marketing, and finance teams Show less

Master Of Business Administration - Mba, Specialization: Quantitative Finance

Bachelor’S Degree Of Computer Science, Information System (International Class)

Activities and Societies: INSECLUB - Information Security Club Web and Mobile - Design Club