Rafy Ramadhan Email & Phone Number

Bandung, West Java, Indonesia

Everpro is one-stop solution for brands & merchants to sell online. The platform helps online businesses grow with tools for order management, marketplace optimization, communication and ad services, business training, curated products, and learning community.Key Responsibilities:- Managed the registration process for Everpro Chat, collaborating with partners and cross-functional teams to onboard 9+ new clients weekly.- Guided clients in leveraging Everpro Chat features through comprehensive product demonstrations.- Monitored clients’ registration progress for Everpro Chat and escalated issues to partners when necessary.- Developed and maintained trackers to ensure clients optimized their usage of Everpro Chat features.- Crafted compelling broadcast copy to facilitate registrations, track client progress, share onboarding guidelines, and address client inquiries effectively.- Delivered daily technical support to clients, resolving issues promptly to ensure satisfaction.

Bandung, West Java, Indonesia

Sagala operate as a Multi-Brand Virtual Restaurant, innovatively combining the cloud kitchen business model with the concept of a Digitally Native Vertical Brand. Each of Sagala outlets features a portfolio of ten proprietary brands, curated from their own kitchens.Key Responsibilities:- Conduct daily monitoring of procurement, maintenance, and equipment rental requests across 25+ outlets through the dashboard.- Focus on purchasing, routine maintenance, and rental services, handling approximately 10+ transactions daily to ensure seamless business operations.- Contribute to outlet expansion by supporting the purchasing process and payment handling for necessary items. - Source vendors both offline and via e-commerce, adhering to guidelines and requirements, while searching and negotiating for the best possible pricing. - Collaborate with Area Managers, Expansion, and Finance divisions on day-to-day activities.

Key Responsibilities:- Designing and planning what will be done for the next 6 months- Work with 2 people on the same team and work on a webinar project- Responsible for helping organizations obtain better brand recognition and growth as a business development junior staff- Finding speakers, theme, creating term of reference, and rundown for the creation of two podcast episodes also promoting the podcast

Key Responsibilities & Achievements:- Responsible for Entrepreneur Club content creation and publicity materials- Preparing and planning a webinar project- Making term of reference for webinar project- Creating a workshop for entrepreneurs about how to survive during the pandemic in business. This workshop was successful and was attended by more than 100 people.- Taking care of all kinds of workshop needs such as proposals, rundowns, looking for speakers, and zoom meeting arrangement

Key Responsibilities:- Responsible for PROFIT zoom meetings and attires- Responsible for PROFIT participant attendance management- Schedule a meeting with all team members in a conference space or virtual meeting space using video conferencing program- Always be available when other divisions need help

Bachelor Of Business Administration - Bba, Administrasi Dan Manajemen Bisnis

Education record