As an IT Operation Manager, Seamlessly integrating cross-functional teams, adopting emerging technologies, and streamlining processes to drive operational efficiency and system reliability.Key Achievements:▪ Spearheaded the IT design and infrastructure implementation for a new sister Company (Finbi Microinance ), which spanned a 6-month project period, encompassing security, server, and network architectures.▪ Orchestrated a significant cost-saving strategy by procuring a comprehensive protection software package for the organization's clusters, securing discounts, and distributing resources across all company branches.▪ Successfully managed and optimized all facets of IT infrastructure, systems, and processes across the head office and branch networks, closely aligning IT operations with organizational objectives.

Key Achievements:▪ Spearheaded the conversion of physical servers into virtual machines, culminating in a successful migration to VSphere ESXI 6.5, optimizing resource utilization and efficiency.▪ Played a pivotal role in transitioning the data center to hyper-converged systems, assisting in defining system specifications, and testing platforms like Cisco Hyper Flex POC, HP Synergy POC, and DELL Data Protection Suite POC.

Key Achievements:▪ Successfully maintained the mainframe safeguarding pivotal hospital patient data, encompassing X-rays, patient history, and medical analyses.▪ Strategically devised and implemented a zero-downtime plan, ensuring uninterrupted access and bolstered by procuring essential spare parts for the mainframe.▪ Led a team of four, directly reporting to the CEO/Owner, guiding strategic initiatives, ensuring optimal team performance, and streamlining communications between the team and executive leadership.Key Projects:▪Royal Guard Western Region: Directed maintenance of servers, infrastructure, networks, computers, and printers ensuring seamless operations.▪Al-Hajj Ministry (Mecca & Medina): Oversaw the upkeep of data centers, servers, PCs, laptops, and printers, upholding critical religious event operations (Hajj).▪Civil Defense: Managed maintenance and operations across all Saudi Arabian regions, ensuring safety and operational readiness.▪Al-Taif Military Hospitals: Led maintenance contracts, guaranteeing uninterrupted medical services.

Key Achievements:▪Diagnosed a malfunctioning switch disrupting the network, subsequently overhauled the entire infrastructure, and introduced a dedicated Cisco Switch for optimized work speed and reliability.

Value Added Results:▪ Oversaw all maintenance operations, including software/hardware installation, printer troubleshooting, and user assistance, ensuring optimal system performance and uptime.▪ Led the configuration and setup of WANs and LANs, while providing prompt remote problem resolution via phone and email, enhancing operational efficiency and connectivity.

Value Added Results:▪Oversaw all maintenance operations, including software/hardware installation, printer troubleshooting, and user assistance, ensuring optimal system performance and uptime.▪ Led the configuration and setup of WANs and LANs, while providing prompt remote problem resolution via phone and email, enhancing operational efficiency and connectivity.