Co-Founder of the new startup Invollect, responsible for Order to Cash "O2C" products design, strategic directions, and technical advisory.Invollect is a complete Order to Cash (O2C) service provider specialised in Credit Policies, O2C Processes, Credit worthiness Evaluation, Receivables Management, Debt Collection, Litigation.Invollect is your ultimate one-stop partner for a solid credit control foundation.Disclaimer: "This position and my business engagement with Invollect is not linked to my current employer and is a completely independent private business with no competition or influence whatsoever".

P&L responsible, Leading the central credit control & collections function, reporting to "MTKU BU" (Middle East, Turkey, kazakhstan & Ukraine - Business Unit) Chief Financial Officer. Responsible of reviewing existing processes, policies, drive process harmonization & transformation across the entities.Engaging with the country organizations on the deployment of systems-enabled improvements according to the agreed roadmap.Leading the (Bad Debt Reduction) initiative 2021, 2022, 2023 & 2024.

Heading "Credit Department" in Imdad Group, Covering "UAE, KSA, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt & Free Zone".Strategically responsible for the reconstruction, development & digital transformation of the department and its regional contribution in Imdad business growth & protection.2018 - Creating Imdad's 1st Complete Business Matching Contractual, Credit & Collection Policy.2018 - Hired, coached & developed a team of 20+ credit, receivables accountants & collection talents in Imdad Group G.C.C.2019 - Identifying, negotiating & contracting with new Law-Firms for the first time in Imdad Group, to cover KSA & UAE Legal operations.2019 - Creating Imdad's 1st Collection Management System on "Salesforce.com" platform, for receivables & debt collection follow-up.2019 - Creating Imdad's 1st "collection performance evaluation system", to evaluate all collection team member performance based on set of criteria in-line with the international collection standards, including but not limited to "number of customers, values collected & aging buckets collected".2019 - Creating Imdad's 1st "Customer Credit Evaluation Form" analysing customers previous payment performance, Financial Data & Legal documentation, and recommending the best possible sales scenario to Imdad Management.2020 - Creating Imdad's 1st "Credit Committee" in collaboration with VP-Finance, which is fully responsible of taking any credit granting decision for customers with specific criteria based on the "Customer Credit Evaluation Form".

2015 - Participated in the development & creation process of CMS "Invoice Management in-house system".2015 - Responsible of Credit Control portfolios for Large B2B customers in the UAE & MENA region. 2015 - Handling escalated Debt recovery files for large B2B / B2C customers based in the UAE & Middle East covering MENA region.2017 - Conducted consultancy program in debt restructuring for individuals with the know-how of calculating, analyzing, forecasting & finalizing the most convenient & secure restructuring deals for CMS customers, handling portfolio of +15M AED.

2009 - Responsible of Coface Egypt`s Receivables Management Department creation.2010 - Assigned the responsibility of handling the Middle East Platform, consisting of 10 countries covered through Coface Egypt Office for the debt collection service. 2011 - The project lead specialist for Cof-Shell Pan Africa (International Debt Collection Co-Operation Agreement) between Shell & Coface S.A., managed to sign a debt collection contract for Coface to cover 15 countries where Shell has direct presence in the African continent.2012 - Creation of the 3rd International Coface Group Department capable of producing "Invoice Management" Service with the option of tailor made services to meet the Egyptian environment & Market needs.2013 - The project specialist of the first Debt Collection Governmental outsourced business agreement between TEdata (Owned by Telecom Egypt) and Coface Egypt (subsidiary of Coface S.A. - France).

Responsible of producing Business Information & Credit Reports for local & international clients.Responsible of conducting full credit analysis to analyze the creditworthiness of customers located in Egypt & UAE.Early 2008, joining Coface Egypt and assigned to create a new "Business Information & Credit Reports" Department. Development of online system for business information report (ICON) used by Coface through former knowledge and advanced system experience.Professional International Standard Coaching for 28 researcher and business analysts.Training was performed according to Coface International Standard Guide.

Credit Analyst & business information researcher for credit reports.Responsible of producing Business Information & Credit Reports for local & international clients and covering personally Yemen, Lebanon & Iraq business reports production operation.Started as a Business Information Executive, and promoted to Senior Business Research Executive managing, qualifying & coaching number of 8 Researchers and handling personally the investigation process of MENA region (Yemen, Lebanon & Iraq) overseas from Egypt.Responsible of building large Credit Information database for Rime Information consisting of 1000 companies in Yemen & 500 companies in Lebanon.