Ragavendhran D Email & Phone Number

Chennai, Tamil Nadu, India

1. Coordinating with Onshore & Indian team to fix the day to day IT related issues 2. Working in Azure Admin Portal for Email Creation & deletion to the newly Onboarded & Offboarding Candidates 3. Working in AD server for user creation & Deletion 4. Working in access related issue for onboarded users in AD Server5. Providing the biometric related access in AD Server 6. Creating or deleting the Group Mailbox & Shared Mailbox with proper approval 7. Restricting the access depends on the designation in Azure Admin Portal 8. Having a Good Experience in migrating desktops & Laptops from AD server to AVD ( Azure Virtual Desktop) 9. Having experience with Desktop and Laptop dispatching team for the Work From Home users 10. Troubleshooting the client software in L1 - Level 11. Working with Asset management team to maintain IT Assets 12. Prioritizing the Tickets to avoid the High Level Escalations 13. Working with Ticketing tool reports to reduce the SLA escalations 14. Good Experience in configuring the Outlook 15. Having Good Knowledge in MS Office 0365 Web- based16. Having Good Knowledge in G- Suite17. Recovering the data from the Harddisk 18. Good knowledge in Laptop and desktop hardware related issues 19.Can be able handle the Network related issue 20. L1 Level knowledge of AWS

Chennai, Tamil Nadu, India

Server & Network Administration & IT - Infrastructure● Maintaining and monitoring, Firewall rule creation in Fortigate 60e Firewall● Monitoring and Maintaining Symantec endpoint protection &McAfee Endpoint protection cloud based Anti-virus.● Implementing and installing various OS like Win XP, 7,8,10 & MAC Os Till Latest Version● Configuring and troubleshooting MS-Outlook & G-suite support.● Taking daily backup on Local Systems & Schedule backup monitoring & moving into NAS storage.● Network configuration & Monitoring : Managed and Unmanaged Switches & Wi-Fi Access point &Routers● Security Surveillance : CCTV Camera & DVR Status Monitoring & Network support● Infrastructure Management & Network Disaster Planning Management. ● Asset Tracking Management & Half yearly asset auditing● IT budget analysis & IT equipment cost analysis & IT Vendor Payment tracking● Good Experience in Zoom Conference Video call meeting DeviceSensor Team : ● Maintaining my team over all 75+ employees in under me to visit Clients on time in daily basis● Maintaining all them to upload the data on time on daily basis● Scheduling them for new Clients● Maintaining New Recruiting Process● Maintaining the client details and data in privacy● Managing the Client appointment times on daily basis● Maintaining Good Wrapover with the overall 2000+ Clients in Overall Branches● Managing Stocks of Sensors on weekly basis● Maintaining Training Meeting for all 75+ Logistics guys on weekly twice● Conducting Logistics Employees Feedback Meeting on monthly once● Visiting the all branches monthly once ( Branches Area: Bangalore, Coimbatore, Trichy, Chennai,Pune , Delhi, Mumbai, Ahmedabad)● Uploading the 500 + remote Clients data on time● Planning with all the branch leads for next client readings● Maintaining RCA for Daily related issues

Chennai, Tamil Nadu, India

Inspace Technologies Pvt Ltd@ Client - Chennai National Hospital● Maintaining and monitoring windows server 2016 AD Server● Maintaining and monitoring Fortigate 60e Firewall● Troubleshoot Network issue via remote● Configuring and troubleshoot MS-Outlook & G-suite support● Monitoring Disk utilization, Cpu utilization, Server system log files and event log● Implementing and installing various Os like Win XP, 7,8,10.● Desktop hardware and software troubleshooting● Installing Network Printer and software● Monitoring the CCTV & Data Backup on daily basis● Installing and troubleshooting Local HMS Application● Monitoring and Maintaining Symantec data endpoint protection Anti-virus.@Client - Pon Pure Groups India Private Limited : ● Maintaining and Monitoring Router, Managed & Unmanaged Switches and with Firewall Protections● Maintaining above 12 Branches in all over the india & 150 Managed and Unmanaged Switches● Maintaining the AD server in policy creation and User Creation● Configuring Tally Servers and Taking Manual Backup on daily basis● Scheduling the Data Backup in NAS Server● Linux administration & Server Monitoring● Monitoring the CCTV & Data Backup on daily basis● Installation and configure Routers and Switches(L2)● Troubleshooting hardware and network related problems● Servicing the laptop in Chip level● Troubleshoot Network issue via remote access● Responding the issues using ticketing tool● Configuring and troubleshoot Ms-Outlook● Daily taking backup using schedule default tool in windows● Having good experience in configuring Pop3 and IMAP mail configuration in Outlook● Good Knowledge in Configuring the Hangouts and Zoom Video Conference meeting● Managing the 4 to 5 vendors to purchase IT Accessories, Desktops & Laptops● Creating and managing Administrator account● Configuring Tally Server● Managing the Biometric attendance daily backup● Configuring the Printer, fax & Software

Chennai, Tamil Nadu, India

● Maintaining and Monitoring Router, Managed & Unmanaged Switches and with Firewall Protections● Maintaining above 12 Branches in all over the india & 150 Managed and Unmanaged Switches● Maintaining the AD server in policy creation and User Creation● Configuring Tally Servers and Taking Manual Backup on daily basis● Scheduling the Data Backup in NAS Server● Linux administration & Server Monitoring● Monitoring the CCTV & Data Backup on daily basis● Installation and configure Routers and Switches(L2)● Troubleshooting hardware and network related problems● Servicing the laptop in Chip level● Troubleshoot Network issue via remote access● Responding the issues using ticketing tool● Configuring and troubleshoot Ms-Outlook● Daily taking backup using schedule default tool in windows● Having good experience in configuring Pop3 and IMAP mail configuration in Outlook● Good Knowledge in Configuring the Hangouts and Zoom Video Conference meeting● Managing the 4 to 5 vendors to purchase IT Accessories, Desktops & Laptops● Creating and managing Administrator account● Configuring Tally Server● Managing the Biometric attendance daily backup● Configuring the Printer, fax & Software