Ragena S.
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Ragena S. Email & Phone Number

Dedicated and Empathic Member of the Crisis Unit of Peace River Center for Personal Development, Inc. at Peace River Center for Personal Development, Inc.
Location: Lakeland, Florida, United States 10 work roles 5 schools
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Current company
Peace River Center for Personal Development, Inc.
Role
Dedicated and Empathic Member of the Crisis Unit of Peace River Center for Personal Development, Inc.
Location
Lakeland, Florida, United States
Company size
199 employees

Who is Ragena S.? Overview

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Quick answer

Ragena S. is listed as Dedicated and Empathic Member of the Crisis Unit of Peace River Center for Personal Development, Inc. at Peace River Center for Personal Development, Inc., a with 199 employees, based in Lakeland, Florida, United States. AeroLeads shows a matched LinkedIn profile for Ragena S..

Ragena S. previously worked as Crisis Unit Technician at Peace River Center For Personal Development, Inc. and Student Intern at Peace River Center For Personal Development, Inc.. Ragena S. holds Bachelor Of Applied Science - Basc, Substance Abuse/Addiction Counseling, 4.0 Magna Cum Laude from Indiana Wesleyan University.

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Email format at Peace River Center for Personal Development, Inc.

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Peace River Center for Personal Development, Inc.

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Profile bio

About Ragena S.

I am a graduate of Indiana Wesleyan University with a Bachelor of Science Degree in Addiction Counseling. I have experience through my internship program with over 350 hours. I have over 20 plus years of experience as a Customer Service Manager and have knowledge of handling personnel files, adhering to HIPAA, maintaining personal client information, and having a strong attendance record. I have many years of Customer Service experience, as well as several years of experience in a call center environment. My career history also demonstrates my ability to maintain confidentiality. As a result, I am recognized for my integrity while being detail-oriented, dependable, hardworking, a team player, and a multi-tasker who is capable of working independently. I also have several months of drug and alcohol counseling, mental health, and crisis counseling.

Current workplace

Ragena S.'s current company

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Peace River Center for Personal Development, Inc.
Peace River Center For Personal Development, Inc.
Dedicated and Empathic Member of the Crisis Unit of Peace River Center for Personal Development, Inc.
bartow, florida, united states
Website
peacerivercenter.org
Employees
199
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10 roles

Ragena S. work experience

A career timeline built from the work history available for this profile.

Utilities Customer Service Representative

Alorica

Ft Myers

Apr 2021 - Nov 2023

Customer Service Specialist

Spca Florida

United States

Jul 2018 - Jan 2022

Customer Service Rep Ii

Wellpointe

Anthem Blue Cross And Blue Shield

Assist member via telephone with insurance matters (medical provider changes, locating medical providers, claims, authorizations for medical appointments etc.) for two lines of business (CA and TX)

Nov 2012 - Jul 2018

Customer Service

Lowes

Assist customers with home improvement projects and purchases

Apr 2012 - Nov 2012

Customer Service Supervisor

Acs A Xerox Company

•Directs implementation and administration of benefit programs. •Prepares and communicates information to appropriate parties regarding benefit programs, procedures, and changes •Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business.•Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Jan 2008 - Nov 2011

Supervisor/Line Of Business Owner

Xerox

Respond to supervisor telephone escalationsProvide guidance, training, coaching (daily)Complete quality monitoring sessions (2 weekly per employee) Resolve payroll issuesMonitor attendanceCounsel employees with corrective action, if necessaryConduct weekly team meetingsDevelop, implement and execute performance contest, and morale boostersProvide support to co-workers, agents and managersEnsure schedules are set accordingly to provide sufficient coverageClosely monitor priority of callsCreate, develop, and execute reporting to track achievement (broken down by agent and team level)Create, develop and implement department goals and objectivesSpecial Projects: Assisted with the development and design of our GEM ProgramAssisted with the start up of new programs,( Ohio EBT, Direct Express)Assisted with mail pick up, delivery, and data entry of information into computer system

Jan 2007 - Nov 2011

Correctional Officer W/Special Deputy Powers

Marion County Sheriffs Dept

Custody and care of jail inmatesConduct inmate admissions and releasesConduct searches of inmatesAccount for inmate propertyFingerprint and photograph inmatesComplete records, reports, and formsEscort and transport inmatesMonitor and control inmate activityMaintain security in all detention areasRespond to emergency situations within the facility

Jul 2000 - Apr 2007
Team & coworkers

Colleagues at Peace River Center for Personal Development, Inc.

Other employees you can reach at peacerivercenter.org. View company contacts for 199 employees →

JS Jan Sherwood Jan Sherwood Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View → MP Megan Peterson Megan Peterson Colleague at Peace River Center For Personal Development, Inc.Lake Wales, Florida, United States View → BO Brian Orr Brian Orr Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View → AF Andrew Fleming Andrew Fleming Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View → JD Jacquelyn Delgado, Msn, Pmhnp-Bc Jacquelyn Delgado, Msn, Pmhnp-Bc Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View → JT Johanna Thullbery, Lmhc, Ma, Cgp Johanna Thullbery, Lmhc, Ma, Cgp Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View → DB David Blackwelder David Blackwelder Colleague at Peace River Center For Personal Development, Inc.Greater Tampa Bay Area, United States View → RO Rose Ogle Rose Ogle Colleague at Peace River Center For Personal Development, Inc.Wauchula, Florida, United States View → BR Barbara Riegle Barbara Riegle Colleague at Peace River Center For Personal Development, Inc.Bartow, Florida, United States View → SN Sandra Nichols Sandra Nichols Colleague at Peace River Center For Personal Development, Inc.Lakeland, Florida, United States View →
5 education records

Ragena S. education

Business Administration

Ivy Tech State College

Diploma, General Studies

Arsenal Technical High School

Activities and Societies: Student Council, Leadership Developement

FAQ

Frequently asked questions about Ragena S.

Quick answers generated from the profile data available on this page.

What company does Ragena S. work for?

Ragena S. works for Peace River Center for Personal Development, Inc..

What is Ragena S.'s role at Peace River Center for Personal Development, Inc.?

Ragena S. is listed as Dedicated and Empathic Member of the Crisis Unit of Peace River Center for Personal Development, Inc. at Peace River Center for Personal Development, Inc..

Where is Ragena S. based?

Ragena S. is based in Lakeland, Florida, United States while working with Peace River Center for Personal Development, Inc..

What companies has Ragena S. worked for?

Ragena S. has worked for Peace River Center For Personal Development, Inc., Alorica, Spca Florida, Watermark Research Partners, Inc., and Wellpointe.

Who are Ragena S.'s colleagues at Peace River Center for Personal Development, Inc.?

Ragena S.'s colleagues at Peace River Center for Personal Development, Inc. include Jan Sherwood, Megan Peterson, Brian Orr, Andrew Fleming, and Jacquelyn Delgado, Msn, Pmhnp-Bc.

How can I contact Ragena S.?

You can use AeroLeads to view verified contact signals for Ragena S. at Peace River Center for Personal Development, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ragena S. attend?

Ragena S. holds Bachelor Of Applied Science - Basc, Substance Abuse/Addiction Counseling, 4.0 Magna Cum Laude from Indiana Wesleyan University.

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