Analyze existing business problems and new requests to create accurate and presentable documents based on information from multiple sources/systems.Assisting development team in order to ensure the development of product as per business’s requirement.Single point of contact and technical support to client based out in multiple geographies.

Interaction with support Team (US) and client (US) for L2 Reach out cases cause/resolution. Accessing client’s production system for analyzing/Investigating root cause for Reach out Cases using secure Link. Resolving L3 Issues as a part of sprint planned under AGILE process.Handling Gatekeeper meeting for finalizing/discussing issues/enhancements with On-Shore Team (US).Handling Stand Up meetings for progress status of L3 Issue’s Sprint.Interaction with team located at… Show more Interaction with support Team (US) and client (US) for L2 Reach out cases cause/resolution. Accessing client’s production system for analyzing/Investigating root cause for Reach out Cases using secure Link. Resolving L3 Issues as a part of sprint planned under AGILE process.Handling Gatekeeper meeting for finalizing/discussing issues/enhancements with On-Shore Team (US).Handling Stand Up meetings for progress status of L3 Issue’s Sprint.Interaction with team located at Noida for resolving/clarifying issues/blockers to accomplish various tasks. Show less

Development, Modifications, fixing of Windows based Applications for capital market broking firms of various markets like BSE, NSE, DUBAI Stock Exchange, Qatar Stock Exchange, Romanian Stock Exchanges.

Have successfully completed CJET training program which includes following:C, C++, Data Structures, OOPS, Java, .Net, Oracle 9i, Soft Skills