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Raghavan Kumar Email & Phone Number

Problem Manager at Ericsson India global services at Ericsson
Location: Chennai, Tamil Nadu, India 12 work roles 1 school
1 work email found @ericsson.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Current company
Role
Problem Manager at Ericsson India global services
Location
Chennai, Tamil Nadu, India
Company size

Who is Raghavan Kumar? Overview

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Quick answer

Raghavan Kumar is listed as Problem Manager at Ericsson India global services at Ericsson, a company with 128421 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a work email signal at ericsson.com and a matched LinkedIn profile for Raghavan Kumar.

Raghavan Kumar previously worked as Problem Manager at Ericsson and Improvement and Performance Manager at Ericsson. Raghavan Kumar holds Diploma, Electrical & Electronics Engineering from Pallavan Polytechnic College.

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Email format at Ericsson

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{first}.{last}@ericsson.com
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Profile bio

About Raghavan Kumar

• Accomplished data analytics professional skilled in Power BI, Tableau, and Google BigQuery for data-driven insights. Strong track record managing IT and Telecom clients.• 16+ years mastering telecom, from 2G to 5G, fostering innovation. Creative, results-driven industry expert.• Certified ITIL V3 Foundation pro excelling in Incident, Problem, and Change Management. Adept leader with exceptional communication and management skills.• Led UK-based Telecom's successful 2022 Cost Reduction Program, saving 1.4M Swedish Kronor. Strategic financial acumen demonstrated.• Expert collaborator, translating tech complexity into actionable strategies. Recognized for leadership, effective project coordination, and holistic problem-solving.

Current workplace

Raghavan Kumar's current company

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Ericsson
Ericsson
Problem Manager at Ericsson India global services
kista, stockholm, sweden
Website
Employees
128421
AeroLeads page
12 roles

Raghavan Kumar work experience

A career timeline built from the work history available for this profile.

Problem Manager

Current

Bangalore Urban, Karnataka, India

- Identify, align and prioritise potential change areas based on customer and business needs.- Inspire change and improvements within and across functions/units and processes.- Providing analytical expertise to initiatives, business flows and functions.- Facilitating efficient & effective transformations from business needs to business results, delivering.

Mar 2024 - Present

Improvement And Performance Manager

Bangalore Urban, Karnataka, India

- Identify, align and prioritise potential change areas based on customer and business needs.- Inspire change and improvements within and across functions/units and processes.- Providing analytical expertise to initiatives, business flows and functions.- Facilitating efficient & effective transformations from business needs to business results, delivering.

Jan 2022 - Feb 2024

Associate Consultant

Chennai, Tamil Nadu, India

Service Management lead for Europe's largest Fashion Retailer.- Primarily responsible for Critical Incident Management- Also, responsible for other IT Service Management portfolios such as Problem Management, Change Management and Hardware Asset Management.- Responsible for ensuring SLA compliance for all Incidents and Service Requests- Responsible for.

May 2021 - Jan 2022

Ran Specialist- Nokia Cloud (Ncir, Cbam & Ndcs) | 5G (Nsa), Lte & 3G | Nokia Airscale Platform

Chennai, Tamil Nadu, India

1. 2nd level Fault Management of Nokia 5G (NSA), LTE & 3G systems using Nokia AirScale product solution (SRAN & AirScale RNC) and Nokia Cloud Platform (NCIR, CBAM & NDCS) based on OpenStack2. VNF Configuration (Creation, Termination, Instantiation, Scaling IN/Out & Software Management) using CBAM.3. Data centre Management using NADCM

Jul 2020 - May 2021

Critical Incident Manager

Chennai, Tamil Nadu, India

- Handling Critical incidents and ensuring SLA compliance of Incidents across multiple Telecom domains such as RAN, TXN, CS Core, PS Core, International Roaming, ICC, SDM, Fixed Broadband and NB-IOT 12. - Setting up and driving the Technical & Management Bridge for Critical Incidents. - Verification of MIN or Notification messages to ensure completeness &.

Jul 2018 - Jul 2020

Training Consultant

Freelancer

Delivering Training sessions on 3GPP technologies such as GSM, UMTS & LTE. Also delivering sessions on RAN domain MultiVendor products such as Nokia Flexi/mcBSC, Nokia Flexi/mcRNC, Flexi Multiradio BTS 10, SBTS, Airscale BTS, SAMSUNG eNodeB

Sep 2017 - Jul 2018

Critical Incident Manager (3Rd Party Payroll)

Chennai, Tamil Nadu, India

- Handling Critical incidents and ensuring SLA compliance of Incidents across multiple Telecom domains such as RAN, TXN, CS Core, PS Core, International Roaming, ICC, SDM, Fixed Broadband and NB-IOT 12. - Setting up and driving the Technical & Management Bridge for Critical Incidents. - Verification of MIN or Notification messages to ensure completeness &.

Sep 2017 - May 2018

Flexi Trainer

Bangalore

Delivering Training session on 2G, 3G and LTE technologies for Nokia and Samsung Products

Feb 2015 - Sep 2017

Senior Engineer- Srf

Bengaluru Area, India

1. Responsible for performing 3G Configuration Management activities on Nokia Platform such as New site Integration, Carrier Addition, Capacity Upgrade, etc..,2. Responsible for Fault management of Samsung eNode-Bs and Security Gateway.

Feb 2013 - Sep 2017

Incident Manager

Bangalore, India

Leading a team of 7 Incident Managers responsible for: Ensuring SLA compliance with Jeopardy management approach for all priority tickets. Chasing for updates with various stakeholders and updating them in the remedy. Establishing SLA improvement drive for all priority tickets. Handling Customer escalations. Analyzing SLA failure reasons and.

Feb 2013 - Sep 2017

Configuration Management Engineer

Chennai Area, India

Responsible for performing Configuration Management activities such as Integration of Node-Bs, BSC and RNC Software Upgrades of NOKIA platform equipments

Jun 2010 - Feb 2013
Team & coworkers

Colleagues at Ericsson

Other employees you can reach at ericsson.com. View company contacts for 128421 employees →

1 education record

Raghavan Kumar education

  • Pallavan Polytechnic College
    Pallavan Polytechnic College
    Electrical & Electronics Engineering
FAQ

Frequently asked questions about Raghavan Kumar

Quick answers generated from the profile data available on this page.

What company does Raghavan Kumar work for?

Raghavan Kumar works for Ericsson.

What is Raghavan Kumar's role at Ericsson?

Raghavan Kumar is listed as Problem Manager at Ericsson India global services at Ericsson.

What is Raghavan Kumar's email address?

AeroLeads has found 1 work email signal at @ericsson.com for Raghavan Kumar at Ericsson.

Where is Raghavan Kumar based?

Raghavan Kumar is based in Chennai, Tamil Nadu, India while working with Ericsson.

What companies has Raghavan Kumar worked for?

Raghavan Kumar has worked for Ericsson, Hcl Technologies, Nokia, Freelancer, and Ericsson India.

Who are Raghavan Kumar's colleagues at Ericsson?

Raghavan Kumar's colleagues at Ericsson include Ji (Jason) Li, Denny Xu, Anuj Kumar Jain, Laurent Richier, and Ben Bryant.

How can I contact Raghavan Kumar?

You can use AeroLeads to view verified contact signals for Raghavan Kumar at Ericsson, including work email, phone, and LinkedIn data when available.

What schools did Raghavan Kumar attend?

Raghavan Kumar holds Diploma, Electrical & Electronics Engineering from Pallavan Polytechnic College.

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