Raghav Chugh Email & Phone Number

Noida, Uttar Pradesh, India

Streamlined medication delivery by efficiently resolving insurance claim issues for a US healthcare client.Utilized excellent communication skills to collaborate with departments, insurances, patients, and doctors tofacilitate claim approvals.Verified prior authorizations and prescriptions, ensuring accuracy and completeness to expedite care delivery.Adept at navigating various communication channels (calls, emails, faxes) to address challenges related to:… Show more Streamlined medication delivery by efficiently resolving insurance claim issues for a US healthcare client.Utilized excellent communication skills to collaborate with departments, insurances, patients, and doctors tofacilitate claim approvals.Verified prior authorizations and prescriptions, ensuring accuracy and completeness to expedite care delivery.Adept at navigating various communication channels (calls, emails, faxes) to address challenges related to: Prior Authorization processing, Primary Rejections, Insurance Changes, Secondary Insurance complexities Show less

Gurugram, Haryana, India

Provided exceptional service to a US healthcare client by proactively requesting missing documents from varioussources (doctors, insurances, patients) via email and fax.Contributed to smooth claim processing by ensuring complete documentation.

Leveraged strong communication skills to efficiently address inquiries from US healthcare stakeholders regardingmissing documents.Verified document authenticity to ensure accuracy and facilitate claim processing.

Noida, Uttar Pradesh, India

Successfully launched two customer service projects.Provided exceptional support to customers across diverse marketplaces (USA, UK, India, UAE, Germany).

Gurugram, Haryana, India

Handled baggage disputes and escalations for international airline passengers.Resolved baggage issues efficiently and provided excellent customer service.