Raghavendra Chavan Email & Phone Number

Louisville, Ky, Us

United States

Description: Provider and API Projects consist of the Provider as an institutional or Professional entity, which provides healthcare services. Provider Network application used for managing provider demographics, Networks, Enrollment, credentialing, etc. APIs which include major functionality like Member, Subscriber, Provider, and Claims APIs. Good understanding of HIPPA, Gov (Medicare/Medicaid) and Commercial/Casualty Insurance. Skill: Test Transformation, Test CoE, Automation Framework Design, Selenium, Cucumber-Maven, WebDriver, Node.js (NPM), TestNG, JUnit, DevOps CI/CD - Gherkin, Oracle SQL,TOSCA, HP ALM, HP UFT, POSTMAN API, SaaS AWS Cloud web-service API, Confluence, GIT Hub, Jenkins and JIRA. Responsibilities:• QE Transformation, working with a Horizon BCBS HealthCare client as a QE Project Manager to transform the entire Provider Application and API Portfolio, Automated 100 out of 410 SaaS AWS Cloud web-service API applications. • ClearQuest and ServiceNow (SSO) - enhancement and maintenance Testing of Incident, Change and Release Management using ServiceNow ATF. • Single point of contact for Provider and API portfolio QE testing deliverables.• QE Transformation, managing the Provider and API automation projects using – Selenium WebDriver, Nightwatch, NPM Command lien package manager for Node.js, TestNG, framework, ROI, and release automation delivery.• End to End / UAT Testing – Provider Claims Submission, EDI (Electronic Data Interchange), Basic Edits, Claim system FACETS, Adjudication for Commercial, Medicaid, and Medicare plans. • End-2-End testing scenarios and developed critical scenarios were Implementation using TOSCA test automation using a module based automation framework, implemented critical scenarios using Tosca DEx (AOS). • Agile Management, to ensure the system team, features, user stories, and tasks are updated for the sprint using the JIRA application.

Connecticut, United States

PDMC is the critical track under the Value-Based Solution (VBS) portfolio which explicitly deals with CIGNA provider details - demographic information, contact details, network details, etc. To perform Quality Engineering (QE) activities for Cigna's Value-Based Solution (VBS) ART which has multiple applications grouped under the following ASGs: Test Management and Test Transformation:• As a Project Manager (QA Transformation Manager) to transform the entire VBS (Value-based solution) Portfolio – Provider Data Management and Consumption (PDMC) applications which deals with PPO, EPO, HMO, Medicaid, Medicare network. CoE Process implementation Agile, BDD, Traceability, and Automation. • QA Transformation, managing the PDMC automation projects with specialization in multiple automation frameworks Behavior Driven Development (BDD), and Acceptance Test Driven Development (ATDD), developing Creamer framework using selenium, Java, and cucumber, laying out automation frameworks, optimization methods, demo POCs, and automation delivery.• Web service Testing using SOAP UI / REST API for loading volume of various data elements for Providers.• A feasibility study of TOSAC POC was done to implement API Automation. Using TOSCA all the critical web services Member, Provider, Claims, were test designed, test execution and reporting using TOSA Automation.• Strategic Partnership with client leads on planning, estimation, forecasting & overall execution of QE services• Work with Cigna QE leads to identifying risks, resource utilization, testing schedule, and timelines• Work with Cigna QE leads to resource capacity and demand management. Creates the Application Test Strategy, facilitates a review of the strategy and secures approvals from appropriate stakeholders.• Establishes the Requirement Traceability Matrix for the Systems Test PhaseCigna Testing CSAT rating was 7/7 for the Year 2020Best Team award for VBS-PDMC Automation Transition 2019

Tampa/St. Petersburg, Florida Area

Description:Finance Full Suit Application Testing - The Financial Full Suite (FFS) is an integrated set of financial applications to create balanced data that will be deployed to all countries.It is implemented in three regions: APAC (CH, TH, PH..), NAM(USA), LATAM(BR)Applications.SKILLS: Automation Framework design, UFT/QTP, Application Testing, QC/ALM, Oracle DB, and SQL. TEST PROJECT MANAGER: Managing the Testing Projects with specialization in application testing, automation tools, optimization methods, project delivery, resourcing, capacity, estimation, stakeholder management, and reporting.• Coordinating and Communicating with the client and scrum team to do an automation feasibility study for the new project.• Automation Tool Analysis - Analyze the application feasibility for automation and would recommend the automation tool that can be used to automate the application.• Demo and present the live automation to the client and support the User Acceptance Test team.• Risk Management - Promptly escalate issues, which affect product delivery and quality that are beyond the scope of influence and report the same into the report manager.• Dashboard Reporting – Complete status of the entire program projects with all the graphical depicting the daily and weekly status, Defect status and residual defects. Projecting metrics to higher stake holders.• Co-ordinate with offshore/onsite teams to review the test cases prepared by them.• Attend various meetings\calls with the stakeholders and take appropriate actions on deliverables.• Ensure smooth and hassle-free environment among each and every team member both in onshore and offshore.• Ensure the completion of the task with 100% coverage and 100% quality and we got 7/6.5 CSAT.• Successfully driving the team without any escalations from client/Internal Peers

Brisbane, Australia

Description:RACQ Automation Tool Analysis/Feasibility - Analyze all the Roadside Assistance track application feasibility for automation and would recommend the automation tool that can be used to automate the application. POCs - Giving project live demonstration to the client and supporting for User Acceptance Test (UAT).SKILLS: Automation Framework, Automation Feasibility, Web Apps, QTP/UFT, and POC.TEST PROJECT LEAD: Understand the RACQ insurance applications and conduct a feasibility study for automation.• Coordinating and Communicating with clients and team members to do a feasibility study for the new project.• Laying out the Automation Test Agnostic framework for the RACQ applications Automation Regression Test Scenarios.• Co-ordinate with offshore teams to review the test cases prepared by them.• Attend various meetings\calls with the stakeholders and take appropriate actions on deliverables.• Adhere to company and project standards and guidelines.

Bangalore

Description: Scope of this project is testing of releases for below areas of business as shared by Cisco QA Automation Projects: 1. SCM-Supply Chain Management2. CITS and 3. IF Increasing customer demands, competition, and rising development costs are changing the face of business. By implementing networked and integrated supply-chain management processes/systems, company can reduce their inventory inbound and outbound WMS and associated costs, make better real-time forecasting decisions, speed the delivery of products and services, streamline the payment cycle, increase revenues, and improve service. Today's ERP technology-driven supply chain also enables customers to manage their own buying experiences and increases coordination and connectivity among supply partners. Skills: SCM Automation POCs, WMS, ERP, Automation, Oracle Application Test Suite (OATS), QTP. Responsibility: CISCO: Privileged to care for 3 accounts with 12 projects in telecom domain, responsible for deliverables for CISCO QA – 4 automation projects which are running on OATS automation tool. Mobily account: Manual + automation project which is running on OSS-BSS–Siebel CRM, BRM, Web Apps and automation using QTP tool.Managing multiple projects on a QA delivery with Automation. • Project management processes: Project schedule, quality management, resource management, cost management, risk/issue management, and change management.o Laying out the automation framework for new projects.o Proof of concept for upcoming projects and new applications.o Test script review and Progression test case authoring.o Report progress reviews.o Automation demo to all stakeholders.o Managing the automation team and resources.• Value Adds Lean Implementation on SCM Content Check. Optimizing the regression suit using optimization suite, which reduces the number of TCs, reduces TC design & review effort, max requirement coverage reduces execution effort, and find max defects with less effort.

Bengaluru Area, India

DESCRIPTION:Mobily is one of the top telecom company in SA, its planning to automate the Siebel, BRM and e-Portal regression suites. This automation exercise should also yield the automation framework using which Mobily could be able to automate the rest of their applications requiring testing.SKILLS: Web Applications – Siebel CRM, BRM, ePortal, Unix Networking, Easy Automate, QTP, and SeleniumResponsibility: Test Plan, Microsoft Project Plan (MPP), POC, Estimation, Regression Automation Framework, DSR, WSR.• Microsoft Project Plan: Detailed project plan was prepared in MPP format with all details covering the automation phases, duration of each task, planned dates, actual dates, predecessor of each task, having critical path with auto schedule.• Test Design: All the test cases were written in QC with a detailed manual steps to help automation, also a detailed steps given to prepare test data to be used for each test case.• Automation Framework: It was challenging as the expectation from the framework was to support current and also to support upcoming applications, keeping this in mind the HYBRID framework was developed and integrated with HP-QC. In this HYBRID framework the descriptive, keyword, function, data driven methods were used.• POC Presentation: For POC was provided for each application eportal, Siebel CRM, and Oracle BRM. Live meeting demo was given to client with a POC presentation document for signoff.• Scheduling: Based on the time, resources, experience bulge test cases were allocated to the resources with the right expectations of output on a daily basis.• Test Metrics Reporting: Automation framework will generate a report and all the test cases are run from QC and the customized reports will be generated directly from QC.

Bangalore

Wal-Mart is implementing the Red Prairie - Retail Employee Workforce Management (WFM) Suite to take advantage of the forecasting and scheduling modules and their functionalities. In order to facilitate this effort, specific interfaces will be built to enable RedPrairie WFM to integrate with the third party Human Resources Management Systems and Data Management Systems.Winner of MNC Mission Quality Annual Award 2011 – Process Excellence (Lean Implementation) for Target Project.SKILLS: Web Applications, Test Project Management, SQL Server, XMLResponsibility: Balancing the challenge of team emotions, performance, motivation, and delegation was part of daily life. Apart from this following were the responsibilities taken up.• Wal-Mart account dashboard: collecting the metric data from all the projects and generating the dashboard which depicts – Stability Metrics (Test Case-Efficiency, productivity, stability, reusability …etc).• Test Plan: Defined the Test plan for RedPrairie GLOBAL Employee Workforce Management Project. It contained the objectives, assumptions, dependencies, entry and exit criteria, and test execution strategy.• Estimation: Forecasting the upcoming country specific releases was done in detail and the same was presented to client Test Manager. Even, I have done a couple of other project estimations – CFEO and WDS projects.• Test Design: Analyzing the global and all country specific requirements, mapping documents, and TDD given by Business Analyst’s and dev team, updating the country specific test cases in HP-QC. Making sure the requirements to test cases Traceability is 100% for all the interface test cases.• Scheduling: Based on the overall project plan a detailed testing scheduling plan was created and the resources were identified/allocated for tasks.• Software Methodologies: Used the Pareto chart to determine what is contributing to 80% failure among the defects logged. Presentation on the Red Prairie – Case Study to the account.

Minneapolis, Minnesota, United States

Upgrade Checker Service (UCS): is a web service which can be used all Best Buy stores and customers spread the United States, to check mobile upgrade eligibility for customers and to subscribe/unsubscribe the customer for notification of upgrade eligibility via text or voice. Upgrade Checker Service can be accessed through multiple sites.Skills: Windows-XP, Base Camp, Tortoise CVS, VersionOne(Agile),Bugzilla, QTP 11,PostgerSQL, US- RetailResponsibility: Automation Architecture and Framework - To achieve robust automation for Tools Group, the Hybrid framework is followed.The Framework uses unique combination of descriptive approach along with dynamic object repository and QTP’s Object Repository which helps in increasing performance and maintenance of the scripts.• Test Plan for Automation: I had prepared a comprehensive web application test plan considering compatibility, usability, functionality, risk and estimation.• Test Scripting: I had to get QTP installed on all virtual machines and made sure it’s working find and ready to be used by onsite and offshore team. I have done the construction of an automation framework, laying down the automation best practices and strategically identifying the test scenarios for the team. Most of the time I got involved in developing some complicated common functions and develop some complex test scenarios.• Execution & Reporting: Scripts generate a summary of execution of all test scenarios in an output excel sheet. In that summary sheet a link is provided for each test scenario which will take you to a detailed html step wise execution report. A high level report with graphs is also generated by using an excel macro.Other Projects: • Mobile Mapper – Third party vendor is developing this project, I have to make sure the QA process is in place and follow up on the status report.

Bengaluru, Karnataka, India

Target Corporation has embarked on a journey to build a world class pharmacy solution, code named RedRock that will be deployed at its pharmacies spread across the United States. RedRock application is being developed in-house to replace the existing vendor at Target pharmacies. The solution is going to production will be deployed to its pharmacies, will serve as a key differentiator for Target’s POS pharmacy business. RedRock program is split into multiple meaningful and manageable projects.SKILLS: Win-XP, QTP 9.5, SQL server 2008, ASP.NET, .NET Framework, US- Pharmaceuticals, Citrix, Mercury Quality Center, TFS and SharePoint.Contribution: As this is the largest POS project in MNC Test Service unit and its one of the largest POS projects as well for the Target Client• Automation POC : Technical feasibility analysis and an appropriate tool for automation as there was a Red Check Automation tool was used by developers for unit testing. Simulated the End-to-End test scenario using QTP and Identified the risks and challenges comparison with Red Check. Came up with Automation Solution Architecture, Pros and cons were also mentioned to make clients be clear on the decision making. • Test Plan: As the application is very complex and volume of the application is huge the concentration was more towards Scope, Risk and schedule. Plan also includes Objective, Assumptions, Design approach, Roles and Responsibilities, Test Env, Test Data and communication plan. All the documents are maintained in SharePoint with version control. • Test Scripting: Onsite team installed the QTP and .Net add-ins for us in all the machines. I laying down the automation framework structure and strategically identifying the scenarios starting with Happy Path group. • Execution & Reporting: Test Cases are stored in Mercury QC and executed automation test scenarios were done from the QC test lab. Awards: 1. TITANS Award for Best Delivery for Automation Team - from Sr. Vice President

Bengaluru, Karnataka, India

Target Corporation has embarked on a journey to build a world class POS pharmacy solution, code named RedRock that will be deployed at its pharmacies spread across the United States. Contribution:As this is a largest POS project in MNC Test Service unit and its one of the largest POS project as well for the Target Client. It was a great challenge to go through all the 92 Component requirements in a record time 2 months, with that understanding.• Master Test Plan: Keeping in mind the complexity of the application and volume of the application we came up with the testing Objective, Scope, Assumptions, Risks, Design approach, Roles and Responsibilities, Test Env, Test Data, Tools and communication plan.• Test Design: Analyzing the scenarios given by Business Analyst’s clients expected us to write around 2000 Test case.• Scheduling and Test Metrics Reporting: Initially we used to do reporting manually by using the Mercury Quality Center (QC). It used to take around crucial 2 hours at the end of every day, with VB-Macro Scripting I came up with the excel Automated report if we give the QC Test Cases and Defects input to this automated report it generates a detailed output – Execution report sheet, Defect Report sheet, Quality Metrics sheet, Defect trend sheet.• SharePoint: and Software Methodologies: In this project I came up with a couple of good methodologies – Orthogonal Array tool, Defect Flow Analysis.• Auditing: This project was twice audited and awarded as CMMI Level 5. 1. Client Individual Award – saying “You have made significant contribution in System test reporting with your brilliant approach to automate the daily execution report and Defect Fix Strategy report, it has reduced the effort of leads and testers drastically and helped development team to fix the defects in a systematic manner – from Director.2. Team Appreciation in All Hands meet - from Target COE and Vice President.3. TITANS Award for Best delivery - from Sr. Vice President

Description: Multiple Finance Applications• Web Check Request: is an on-line process for reviewing and approving check request payments generated by the Web Check Request (WCR) system. • Corporate Sale: This POS system manages customer purchases, accepts payments and provides receipts. A point of sale is also where a merchant and customer conduct a retail transaction. It is where the merchant calculates the sale price for the customer, creates a record of the transaction and provides payment options. SKILLS: WinXP, MS SQL Server, Microsoft SQL Server 2005 Beta 2,MS - FrontPage, VisualStudio.NET,ASP.NET,IT Finance Management, Purchase, Retail - Invoice Management,SOX,VB.NET,XML,.NET Framework, SOX and VSS. Windows, Rational Robot test automation tool, SQL Base, Retail, and VBTASKS: • Understanding the modules of the application and Preparing the test plan. • Presentation for the new members of the project to make them understand their respective modules. • By using the Rational Robot test automation tool, I developed the test scripts for the Gas Allocation Module. • Documentation & maintaining the test scripts of all modules.• To execute system/regression/user acceptance testing (UAT) for all the application in different Servers/OS. • To identify bugs in the system testing applications and make sure the quality and performance of the application. • Testing of bug fixes and to maintain the quality and performance. • Documentation & maintaining the unit/system test results. • Preparation of Test Plan and Metrics for new projects.Awards:1. Client and Customer Award - Outstanding commitment and extra effort to stabilize Corporate Card Application and meet the demanding deadlines.2. MNC Senior Vice President - Feather-In-My-Cap award for outstanding contribution in stabilizing the Corporate Card application.

Bengaluru, Karnataka, India

HP-PrinterDriver maintenance: "Wizard" is the name given to the Printer Driver Framework, which supports a large no of Monolithic LaserJet & Inkjet printers for HP (Hewlett - Packard). With this framework one can have multiple drivers in short duration. The whole framework is separated into Core & driver specific part. The core remains the same always and we modify the Driver specific part or add new features and get new drivers on Windows 9x/2K/XP in short duration of time.SKILLS: MS Access, DDK, Makefile, SOFTICE, VC++, platform SDK, vi, Maintenance, C/C++, XML, Bounds Checker, COM/DCOM, Clear Case, Purify, Rational ClearQuest, Rational Test Manager, Visual Test, Embedded Systems, SoftIce and Test Automation: Visual Test.Responsibilities: Development and issues resolution of Printer Driver UIs and some of the Core (Filters) defect fixes done at the Architecture level. • Responsible to take care of Pele (9050), Serrano (9050) and K2 (9500) printer driver development. • These Printer Drivers were delivered on time with good quality• Initially developed test cases to make test cases stable. Around 1500 test cases have been developed. By using Rational Visual Test tool, automated 60% of test cases which reduced almost 50% of test execution time. • Other activities like monitoring the printer driver as well as Software design and development in the field of Printer Device Drivers for Win 9X/2K and XP. • Maintaining defects through Rational ClearQuest. Specs update through CDP site. Sending request and queries to client was appreciated. Tools developed: I had developed the internal defect tracker tool using VC++ and MS-Access, RDBMS.• Hands on CLEARECASE - Merging and building the drivers and preparing RELEASE notes.• Client CSAT rating was 4/4 from clients.Awards: Feather-In-My-Cap award for high level customer satisfaction by HP, General Manager HP-ODC.