With over 17 years of dedication to the IT industry, I bring a wealth of experience and a broad skill set to the table, particularly in project and program management. My journey has been marked by significant roles where I've not only managed IT departments but also excelled as a vendor and consultant, offering tailored IT services and solutions. My expertise spans across a variety of sectors, including ๐๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐, ๐๐ง & ๐ง๐ฒ๐น๐ฒ๐ฐ๐ผ๐บ, ๐๐ผ๐๐ฒ๐ฟ๐ป๐บ๐ฒ๐ป๐, ๐ ๐ฎ๐ป๐๐ณ๐ฎ๐ฐ๐๐๐ฟ๐ถ๐ป๐ด, ๐๐ฒ๐ฎ๐น๐๐ต๐ฐ๐ฎ๐ฟ๐ฒ, ๐ฎ๐ป๐ฑ ๐๐ ๐๐, enabling me to adapt and thrive in diverse environments.๐๐ฒ๐ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐:- ๐๐ฟ๐ผ๐ฎ๐ฑ ๐๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ: 11+ years in project and program management, with a proven track record in both operational and project environments.- ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ: Recognized for exceptional leadership qualities, facilitating teams across regions, and fostering a collaborative work environment.- ๐๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ผ๐ฐ๐๐: A strong history of creativity and innovation in meeting and exceeding customer needs and requirements.- ๐๐ฑ๐ฎ๐ฝ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐: Highly adaptable with a demonstrated ability to respond effectively to work process changes and strategic initiatives.๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐:- PMP, PSM II, CSM, PRINCE2, ITIL, CPD, CDCS, CDPM- Microsoft Certified Engineer (MCSE NT 4.0), Sun Certified Engineer (Level-1 & 2)๐ฆ๐ธ๐ถ๐น๐น๐:- Project & Program Management- Customer Relationship Management- Account Business Governance- Strategy Planning & Execution- Service Transitions & Workload Migrations- Risk Management- Team Building & Leadership- Facilitation & Coaching๐๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐๐ฐ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐๐ต๐บ๐ฒ๐ป๐๐:- E-Award recipient & recognition for ๐๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐๐ฎ๐ป๐ฑ๐น๐ถ๐ป๐ด (๐๐ ๐ ๐ถ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐๐๐ถ๐น๐ฑ, ๐๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป) at EITS - DXC.- Awarded Best Team Lead at Network Solution (IBM) Pvt. Ltd.- Garnered multiple client appreciations for exceptional ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, including Salesforce, MMC, TD Bank HK, and Expedia Global Travel projects.My career is a testament to my passion for leveraging technology to drive business success, my commitment to excellence in project management, and my dedication to nurturing and leading high-performing teams. I thrive on challenges and am always looking for opportunities to apply my skills in new and innovative ways to achieve strategic business objectives.